User`s guide

Troubleshooting that was performed before contacting Symantec
Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical support web page at the following URL:
www.symantec.com/business/support/
Customer service
Customer service information is available at the following URL:
www.symantec.com/business/support/
Customer Service is available to assist with non-technical questions, such as the following types of issues:
Questions regarding product licensing or serialization
Product registration updates, such as address or name changes
General product information (features, language availability, local dealers)
Latest information about product updates and upgrades
Information about upgrade assurance and support contracts
Information about the Symantec Buying Programs
Advice about Symantec's technical support options
Nontechnical presales questions
Issues that are related to CD-ROMs or manuals
Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration
team for your region as follows:
Asia-Pacific and Japan [e-mail]
Europe, Middle-East, Africa [e-mail]
North America, Latin
America
[e-mail]
Copyright and Trademarks
Copyright (c) 2014 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, Norton Zone,
PGP, Pretty Good Privacy, and the PGP logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in
the U.S. and other countries. Java is a registered trademark of Oracle and/or its affiliates. Other names may be trademarks of their
respective owners.
Symantec Encryption Desktop 10.3 for Mac OS X Release Notes
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