User`s guide

receive a kernel panic and the device will not be mounted. [24353/2469305]
Universal File System. Disks formatted as UFS are not supported. [23595/2468543]
Entering Japanese characters. Although the Symantec Encryption Desktop interface allows it, do not use Japanese
characters when creating Symantec Drive Encryption passphrases as they will not work for authentication at PGP
BootGuard. [18139/2463331]
Encrypting boot disks with both Mac OS X 10.5 and 10.6 installed. Systems booted into Mac OS X 10.5
cannot encrypt a Mac OS X 10.6 disk. To work around this issue, you can boot from Mac OS X 10.6 first and then encrypt
the Mac OS X 10.5 disk. [20807/2465747]
Safe Boot: The Mac OS X Safe Boot feature does not work on a boot disk that has been whole disk encrypted; if you hold
down the Shift key to enter Safe Boot, after authenticating at the PGP BootGuard screen, the system will fail to boot.
[17770/2462961]
Symantec Drive Encryption and Recovery Applications: Be sure you decrypt your disk before you run any disk
recovery applications (such as DiskWarrior from Alsoft). [18157/2463349]
Previously Encrypted Partitions or Disks: If you used the PGP Whole Disk Encryption feature of older versions of
PGP Desktop for Mac OS X (version 9.x and earlier), you must decrypt those non-boot partitions or disks (including USB
flash drives) before installing version 10.3 or you will no longer be able to access the data on them. You can re-encrypt the
partitions/disks with Symantec Encryption Desktop 10.3 for Mac OS X once it is installed. [NBN]
Modifying the system partition: Do not make any changes to the system partition on a boot disk that has been
encrypted by Symantec Drive Encryption; it will fail to boot properly on the next startup. If you must make changes to the
partitioning of an encrypted disk, decrypt the disk first and then make the partition changes.
Supported passphrase characters: [12947/2458134, 18871/2464064] The following characters are supported:
abcdefghijklmnopqrstuvwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ
0123456789
`~!@#$%^&*()_+={}\|:;[]'"<>,.?/-
Most extended characters (such as characters with umlauts) and symbols (such as the registered trademark) are supported.
Note that in this release, the cent character cannot be entered at boot time at PGP BootGuard.
Using International Keyboards. Not all keyboards are named the same in different languages. If selecting "English
(US-International)" does not work at PGP BootGuard, select "USA." [26286/2471240]
Using a Mac Mini with Apple Keyboards. The Mac Mini does not have boot time support for the new thin aluminum
Apple keyboards. The Symantec Drive Encryption passphrase cannot be entered at boot time using these keyboards with
the Mac Mini.
Partition Formats: APM-formatted disks are not available for encryption. GPT and MBR disks are supported.
[11025/2456207]
Symantec Drive Encryption and NitroAV PCMCIA/Firewire 800 Adaptors: Removable devices connected to a
MacBook Pro using a NitroAV PCMCIA/Firewire 800 adapter are not currently supported. [11936/2457121]
Encrypting Non-Journaled File Systems: Symantec Drive Encryption for Mac OS X does not support "non-journaled"
file systems. You will receive an error when trying to encrypt a non-journaled file system. Important note: Previous
versions of PGP Whole Disk Encryption for Mac OS X incorrectly allowed the encryption of non-journaled file systems.
These disks should be decrypted, backed up, and converted to the Mac OS X default of journaled (non-case sensitive).
[19866/2464805]
Adding keys to removable drives. To add a public key to a removable drive, be sure to add that key to your keyring
first. You cannot add public keys to a removable drive if that key is not on your keyring. [20396/2465336]
Operating system updates during encryption: While your disk is encrypting, do not accept any operating system
updates if they are offered. If the update occurs automatically, do not restart your computer until the encryption process has
completed. [25451/2470403, 25612/2470565]
Encrypting Mac OS X formatted external drives with Symantec Drive Encryption for Windows. A drive
that is created under Mac OS X using GPT (GUID Partition Table) can be mounted and used on Microsoft Windows
systems, but the drive cannot be encrypted using Symantec Drive Encryption for Windows. To work around this issue, either
format the disk using MBR Partition or encrypt the disk under Mac OS X. [26460/2471414]
Software incompatibility with the Symantec Drive Encryption feature: Certain programs are incompatible with
the Symantec Drive Encryption feature; do not install these products on a system with Symantec Encryption Desktop, and
Symantec Encryption Desktop 10.3 for Mac OS X Release Notes
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