Specifications

90 Chapter 6 Solving Problems
Users Can’t Find a Shared Item
• If a user can’t find a shared item, check the access privileges for the item. The user
must have Read access privileges to the share point where the item is located and to
each folder in the path to the item.
• Keep in mind that server administrators don’t see share points the same way a user
does over AFP because administrators see everything on the server. To see share
points from a user’s perspective, select “Enable administrator to masquerade as any
registered user” in the Access pane of the Settings pane of the AFP service in Server
Admin. You can also log in using a user’s name and password.
• Although DNS is not required for file services, an incorrectly configured DNS could
cause a file service to fail. For more information about DNS configuration, see the
network services administration guide.
Users Can’t Open Their Home Directories
• Make sure the share point used for home directories is set up as a network mount for
home directories in Workgroup Manager.
• Make sure the share point is created in the same Open Directory domain as your user
accounts.
• Make sure the client computer is set to use the correct Open Directory domain using
Directory Access.
Users Can’t Find a Volume or Directory to Use as a Share Point
• Make sure the volume or directory name does not contain a slash (“/”) character.
Workgroup Manager’s Sharing window, which lists the volumes and directories on
your server, does not correctly display the names of volumes and directories (folders)
that include the slash (“/”) character.
• Make sure that you’re not using special characters in the name of the volume or
directory.
Users Can’t See the Contents of a Share Point
If you set Write Only access privileges to a share point, users won’t be able to see its
contents.
Problems With AFP Service
There are several ways to diagnose and solve AFP problems.
User Can’t Find the AFP Server
• Make sure the network settings are correct on the user’s computer and on the
computer that is running Apple file service. If you can’t connect to other network
resources from the user’s computer, the network connection may not be working.
• Make sure the file server is running. You can use the Ping pane in Network Utility to
check whether the server at the specified IP address can receive packets from clients
over the network.