Specifications
Chapter 8 Solving Problems 141
Verify that the user is correctly entering his or her short name and password. Â
User names and passwords with special characters or double-byte characters don’t
work. To nd the user’s short name, double-click the user’s name in the Users &
Groups list.
See if there are problems with directory services, and make sure the directory Â
services server is operating and connected to the network. For help with directory
services, see Open Directory Administration.
Verify that IP Filter service is congured to enable access to the correct ports. Â
If clients still can’t connect, see if the client is using FTP passive mode and turn
it o. Passive mode causes the FTP server to open a connection to the client on
a dynamically determined port, which could conict with port lters set up in
IP Filter service.
Check the /Library/FTPServer/Messages/error.txt le for clues as to what the Â
problem might be.
If Clients Can’t Connect to the FTP Server
If users can’t connect to the FTP server, see if the client is using FTP passive mode,
and turn it o. Passive mode causes the FTP server to open a connection on
a dynamically determined port to the client, which could conict with port lters
set up in IP Filter service.
If Anonymous FTP Users Can’t Connect
If anonymous users can’t connect to FTP service:
Verify that anonymous access is turned on. Â
See if the maximum number of anonymous user connections has been reached. Â
To do this, open Server Admin and click FTP in the Servers list.