Specifications
Solving Directory Connection Problems
Problems accessing directory services during startup can have several causes.
If a Delay Occurs During Startup
If Mac OS X or Mac OS X Server experience a startup delay while a message about
LDAP or directory services appears above the progress bar, the computer could be
trying to access an LDAP directory that is not available on your network. Consider the
following:
A pause during startup is normal if a portable computer is not connected to the Â
network that the LDAP server is connected to.
Use Directory Services under Login Option in Account preferences to make sure the Â
local directory domain and LDAP congurations are correct.
Use the Network pane of System Preferences to make sure the computer’s network Â
location and other network settings are correct.
Inspect the physical network connection for faults. Â
Solving Authentication Problems
Use the following to help resolve authentication problems.
If You Can’t Change a User’s Open Directory Password
To change the password of a user whose password type is Open Directory, you
must be an administrator of the directory domain where the user’s record resides. In
addition, your user account must have a password type of Open Directory.
The user account specied when the Open Directory master was set up (using Server
Assistant or the Open Directory service settings in Server Admin) normally has an
Open Directory password. You can use this account to set up other user accounts as
directory domain administrators with Open Directory passwords.
If all else fails, use the root user account to set up a user account as a directory
administrator with an Open Directory password. (The root user account’s name is “root”
and the password is usually the same as the password given to the administrator
account created during server setup.)
If a User Can’t Access Some Services
If a user can access some services that require authentication but not others,
temporarily change the user’s password to a simple sequence of characters, such as
“password.”
If this solves the problem, the user’s previous password contained characters that were
not recognized by all services. For example, some services accept spaces in passwords
while others don’t.
212 Chapter 10 Solving Open Directory Problems