User Guide

Mac mini Troubleshooting - 19
Symptom Charts
Can’t Connect to the Internet over AirPort
The Mac mini recognizes an AirPort Extreme Card installed, but cannot connect to the
internet over AirPort.
1. If your Mac mini recognizes your AirPort Extreme card, but you are unable to connect
to your network, try the steps outlined in Knowledge Base article 106858: AirPort
Troubleshooting Guide.
2. Reseat and replace the AirPort antenna if the above information does not resolve the
issue.
3. Make sure that the AirPort antenna is seated correctly to the AirPort Extreme Card.
Refer to Knowledge Base article 108039: Properly attaching the antenna on an
AirPort Extreme card.
4. Make sure that the AirPort antenna is not damaged or warped on the receiver end of
the cable. Make sure that this end is properly seated to the internal frame (as shown
below).