Datasheet

Screen Sharing and Text Messaging
Apple Remote Desktop 2 enables you to select a Mac screen and share it with other
Mac OS X systems. This feature is useful for demonstrating specific tasks or training a
group of computer users.
Guest Access option
The screen-sharing features of Apple Remote Desktop are frequently used in help
desk settings. A new Guest Access option allows computer users to accept or refuse
an administrator’s request to control or observe their systems. This feature can be
enabled or disabled based on the policies of your organization.
Interactive text communication
Apple Remote Desktop 2 allows two-way text messaging. Administrators can broadcast
text messages to one or more Mac OS X systems or initiate private, real-time computer-
to-computer text chat. With text messaging enabled, client users can also initiate text
communications to request assistance from their administrator or help desk.
22
Technology Overview
Apple Remote Desktop 2