Datasheet

Remote Assistance
Powerful screen-sharing and text-messaging capabilities allow you to provide
thorough technical assistance to the computer users in your organization. Screen
sharing is also valuable when you need to observe or take control of remote com-
puter systems. And with the adoption of the Virtual Network Computing (VNC)
protocol in Apple Remote Desktop 2, it’s now possible to observe and control
VNC-enabled Windows and Linux systems, as well as Mac OS X computers.
Observe and Control
Apple Remote Desktop 2 lets you observe up to 50 screens simultaneously, so it’s
easy to stay on top of what’s happening on your network. Each observe and control
window includes a toolbar for adjusting the color depth of the remote screen—as well
as toggle buttons to switch between observe and control modes, sharing control and
taking complete control of the mouse and keyboard, and “fit in window” and scroll
view modes. A new screen capture button allows administrators to take snapshots of
a remote screen.
With the new “fit in window” mode, you can scale your view of the remote screen to
fit your control window. Resizing the screen in your window also resizes the client
screen. By scaling down the screen—and, as a result, transmitting less data—you can
achieve better performance over slower network connections.
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Technology Overview
Apple Remote Desktop 2
Quartz 2D graphics
The Quartz 2D high-performance graphics
rendering library is the primary imaging
model for Mac OS X. Based on the cross-
platform Portable Document Format (PDF)
standard, Quartz 2D displays and prints
high-quality, anti-aliased text and graphics.
Apple Remote Desktop 2 leverages the
Quartz 2D library, including the use of
Velocity Engine–optimized CoreGraphics
libraries, to boost the performance of its
screen-sharing capabilities.