Technical information

Troubleshooting Symptom/Cure Tables: System Problems After Startup - 52
Networked Printer Problems
This troubleshooting table deals with an iMac that cannot print to an attached, known-
good
networked printer.
Possible Cause Possible Fix
Bad network connections. Check the network connections.
Wrong version of system
software is installed.
Verify that you have the correct version of Mac OS. If you
are unsure, reinstall the system software using the
original CD that shipped with the iMac unit.
Chooser is set incorrectly. Open the Chooser and verify that you have the correct
printer and printer driver selected.
System, network, or
printer software is cor-
rupted.
Perform a clean install of the system software (you must
use the system software CD that came with the iMac in
order to get the correct version of Mac OS with the
appropriate iMac enablers) and/or the network and
printer software.
General network problems. Refer to the “Network Problems” troubleshooting table
earlier in this chapter.
Bad logic board. Replace the logic board.