Technical information
 Troubleshooting Symptom/Cure Tables: System Problems After Startup - 36
Intermittent Shut Down or Sleep
An iMac with a sticking power button can generate unpredictable behavior. The iMac 
randomly shuts itself off or puts itself to sleep. The iMac will not start up from either 
the front power button or the keyboard.
Possible Cause Possible Fix
Improperly aligned front 
power-on button
-If the front power-on LED is not centered properly 
within the inner button hole, the power button can 
become stuck between the LED and the inner bezel 
resulting in a no power, intermittent shut down, or 
sleep situation. Refer the LED Alignment procedure in 
the Adjustments chapter or to Kbase/TIL article 
58622 for steps to resolve the LED alignment issue.










