Specifications

4
Flowcharts and TablesTroubleshooting
Table 20. Toner on Back of Page
Step Check Result Action
1 Clean the transfer roller
using a dry, lint-free cloth
only. If the roller cannot
be cleaned, replace it.
Does the problem persist?
No Problem solved.
2 Clean the transfer guide
assembly. Does the
problem persist?
No Problem solved.
3 Clean the feeder guide
assembly. Does the
problem persist?
No
Ye s
Problem solved.
Replace the fuser assembly.
Table 21. Blank Spots, Random Pattern or Location
Step Check Result Action
1 Try printing with dry,
known-good paper. Does
the problem persist?
No Problem solved.
2 Clean the transfer roller
using a dry, lint-free cloth
only. Does the problem
persist?
No
Ye s
Problem solved.
Perform the first module exchange
listed below. If the problem persists,
reinstall the original module and
perform the next exchange:
• Replace the fuser
assembly.
• Replace the transfer
roller.