Specifications

Flowcharts and TablesTroubleshooting
No Paper Pickup From Manual Feed or
Multipurpose Tray (Continued)
Step Check Result Action
4 Connect the multimeter
between connector pins
P16-9 (No Paper) and
P16-8 (GND). Does the
voltage measure +5 VDC
when you switch on the
power?
No Replace the DC controller board.
5 Connect the multimeter
between connector pins
p16-9 (No Paper) and
P16-8 (GND). Does the
voltage drop from +5 VDC
to 0 VDC when you place a
sheet of paper on the
manual feed tray?
No Replace the manual feed sensor. If
the problem persists, replace the
manual feed sensor cable.
6 Connect the multimeter
between connector pins
P17-1 (24 V) and P11-2
(GND) on the DC controller
board. Does the voltage
measure +24 VDC when
you switch on the printer?
No Go to Table 11, Power Supply Failure
(+24 VDC).
7 Switch off the printer.
Connect a multimeter
between pins P17-1 (24 V)
and P17-2 (/FEED). Does
the resistance measure
between 210 and 230 Ω?
No
Ye s
Replace the manual feed pickup
solenoid.
Replace the DC controller board.