Specifications

Flowcharts and TablesTroubleshooting
No Paper Pickup From Cassette (Continued)
Step Check Result Action
9 Replace the DC controller
board. Does the problem
still occur?
No Problem solved.
10 If an optional paper
cassette is installed,
connect a multimeter
between connector pins
P13-3 (NO PAPER2) and
P13-4 (GND) on the DC
controller board. While you
remove and insert a paper
cassette tray filled with
paper, does the voltage
toggle from 0 VDC
(inserted) to +5 VDC
(removed)?
No Replace the cassette feeder board. If
the problem persists, replace the
expansion feeder cable.
Table 30. No Paper Pickup From Manual Feed or
Multipurpose Tray
Step Check Result Action
1 Is connector P17 on the DC
controller board making
good contact?
No Reconnect P17 to the DC controller
board.
2 Is connector P16 on the DC
controller board making
good contact?
No Reconnect P16 to the DC controller
board.
3 Disconnect connector P111
from the high-voltage power
supply. Disconnect
connector P16 from the DC
controller board. Connect
the multimeter between
connector pins p16-7
(PULLUP 5 V) and P16-8
(GND). Does the voltage
measure +5 VDC when
you switch on the power?
No Go to Table 12, Power Supply Failure
(+5 VDC).