Specifications

3
Flowcharts and TablesTroubleshooting
Paper Jams in Paper Pickup Area (Continued)
Step Check Result Action
7 Is connector P13 on the DC
controller board making
good contact?
No Reconnect P13 to the DC controller
board.
8 Is connector P115 on the
cassette feeder board
making good contact?
No Reconnect P115 to the cassette
feeder board.
9 Are the cassette pickup and
cassette feed solenoids
securely connected to the
cassette feeder board?
No Reconnect P201 and P202 to the
cassette feeder board.
10 Switch off the printer.
Connect the multimeter
between P13-7 (+24 V)
and P13-8 (TURN1). Does
the resistance measure
between 220 and 240 Ω?
No Replace the cassette feed solenoid.
11 Connect the multimeter
between P13-10 (+24 V)
and P13-11 (FEED1). Does
the resistance measure
between 110 and 130 Ω?
No Replace the cassette pickup solenoid.
12 Open the front access door
and locate the paper
registration arm on the
paper charge deflector. Is
the paper registration arm
damaged or broken?
Yes Replace the paper registration arm.
13 Close the front access door
and disconnect connector
P16 from the DC controller
board. Connect a
multimeter between
connector pins P16-4
(PULLUP 5 V) and P16-5
(GND) on the DC controller
board. Does the voltage
measure +5 VDC when
you switch on the power?
No Go to Table 12, Power Supply Failure
(+5 VDC).