Specifications
Flowcharts and TablesTroubleshooting
v
Table 25. Blank Spots/Random Pattern or Location
Step Check Result Action
1 Replace the toner cartridge.
Does the print quality
improve?
Yes Problem solved.
2 Check the paper in the
paper cassette tray for
dampness. Is the paper
damp?
Yes Replace the paper.
3 Is the transfer roller dirty? Yes Replace the transfer roller.
4 Remove the fuser assembly
and inspect the fuser heater
roller and the fuser
pressure roller. Are there
scratches on either of the
rollers?
Yes Replace the fuser heater roller, the
fuser pressure roller, or the fuser
assembly.
Table 26. Toner on Back of Page
Step Check Result Action
1 Replace the toner cartridge.
Does the print quality
improve?
Yes Problem solved.
2 Does the printer operating
environment meet
recommended setup and
operating conditions?
No Make recommended changes to
printer operating environment or
setup. See the Pre-Power-On
Checklist section under
“Troubleshooting the LaserWriter
Select 360” for recommended setup
and operating instructions.
3 Is the transfer roller dirty? Yes Replace the transfer roller.
4 Remove the fuser assembly
and inspect the fuser heater
roller and the fuser
pressure roller. Are there
scratches on either of the
rollers?
Yes Replace the fuser heater roller, the
fuser pressure roller, or the fuser
assembly.