User`s guide

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Flowcharts and TablesTroubleshooting
Table 35. Paper Jams in Pickup/Transfer Area When Feeding From the
Optional Sheet Feeder
Step Check Result Action
1 Is the black ribbed paper
guide firmly seated?
No Reseat the black ribbed paper guide.
If this guide is damaged or unseated,
paper may jam at the entrance to the
paper pickup block.
2 Is the standard 250-sheet
cassette installed and in
good condition?
No Paper fed from the sheet feeder
passes through the slit in the standard
cassette located 2 inches back from
the face plate. Make sure the standard
cassette is fully inserted and that no
blockage exists in this opening.
3 Are the feeder rollers in the
sheet feeder OK?
No The sheet feeder has one primary and
two passive feeder rollers. Because
power is reaching the pickup roller,
any problem would probably be with
binding or obstruction in the
roller/gear system. Perform the sheet
feeder bypass procedure and observe
the functioning of the feeder
components.