Technical information

I can’t ping the printer by IP name or IP address.
Follow these steps in order:
m
ping your own system or another host. If this ping fails, your IP
software is not running, or your network is down.
m Tur n th e printer off and then back on. This sometimes fixes the problem
itself, and it also causes the startup page to print. Use the startup page to
verify the printer’s IP address.
m Ve rify that the IP address on the configuration page is identical to the IP
address in the
/etc/hosts file.
m Check the printer’s network cables to make sure that it is connected to the
network.
m Make sure the IP address is not a duplicate of one already in use on the
network.
I can ping the printer, but I can’t telnet to it.
Only one user at a time can telnet to the printer.
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Chapter 12