Operation Manual

Appendix C Safety, handling, and support 157
iPod touch Support site
Comprehensive support information is available online at www.apple.com/support/ipodtouch/.
To contact Apple for personalized support (not available in all areas), see
www.apple.com/support/contact/.
Restart or reset iPod touch
If something isn’t working right, try restarting iPod touch, forcing an app to quit, or resetting
iPod touch.
Restart iPod touch. Hold down the Sleep/Wake button until the slider appears. Slide your nger
across the slider to turn o iPod touch. To turn iPod touch back on, hold down the Sleep/Wake
button until the Apple logo appears.
Force an app to quit. From the Home screen, double-click the Home button and swipe upwards
on the app screen.
If you can’t turn o iPod touch or if the problem continues, you may need to reset iPod touch. Do
this only if you’re unable to restart your iPod touch.
Reset iPod touch. Hold down the Sleep/Wake button and the Home button at the same time for
at least ten seconds, until the Apple logo appears.
You can reset the word dictionary, network settings, home screen layout, and location warnings.
You can also erase all of your content and settings.
Reset iPod touch settings
Reset iPod touch settings. Go to Settings > General > Reset, then choose an option:
•
Reset All Settings: All your preferences and settings are reset.
•
Erase All Content and Settings: Your information, and settings are removed. iPod touch cannot
be used until it’s set up again.
•
Reset Network Settings: When you reset network settings, previously used networks and VPN
settings that weren’t installed by a conguration prole are removed. (To remove VPN settings
installed by a conguration prole, go to Settings > General > Prole, select the prole, then
tap Remove. This also removes other settings or accounts provided by the prole.) Wi-Fi is
turned o and then back on, disconnecting you from any network you’re on. The Wi-Fi and
“Ask to Join Networks” settings remain turned on.
•
Reset Keyboard Dictionary: You add words to the keyboard dictionary by rejecting words
iPod touch suggests as you type. Resetting the keyboard dictionary erases all words
you’ve added.
•
Reset Home Screen Layout: Returns the built-in apps to their original layout on the
Home screen.
•
Reset Location & Privacy: Resets the location services and privacy settings to their defaults.