User guide

Support and Other Information
B Appendix
Apple iPod touch Support Site
Comprehensive support information is available online at
www.apple.com/support/ipodtouch. You can also use Express Lane for personalized
support (not available in all countries or regions). Go to expresslane.apple.com.
Restarting and Resetting iPod touch
If something isn’t working right, try restarting iPod touch, force quitting an app, or
resetting iPod touch.
Restart iPod touch: Press and hold the On/O Sleep/Wake button until the red slider
appears. Slide your nger across the slider to turn o iPod touch. To turn iPod touch
back on, press and hold the On/O Sleep/Wake button until the Apple logo appears.
If you can’t turn o iPod touch or if the problem continues, you may need to reset
iPod touch. A reset should be done only if turning iPod touch o and on doesn’t
resolve the problem.
Force quit an app: Press and hold the On/O Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
Switching Apps” on page 23.
Reset iPod touch: Press and hold the On/O Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Backing Up iPod touch
iTunes creates backups of settings, downloaded apps and data, and other information
on iPod touch. You can use a backup to restore these items to your iPod touch after a
software restore or to transfer the information to another iPod touch. See “Updating
and Restoring iPod touch Software” on page 216.
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