Instruction Manual

Appendix A Troubleshooting 103

iPod touch Still Doesn’t Respond After Reset

Reset iPod touch settings. From the Home screen choose Settings > General > Reset Â

> Reset All Settings. All your preferences are reset, but no data or media is deleted.

If that doesn’t work, erase all content on iPod touch. See “ Â Resetting iPod touch” on

page 94.

If that doesn’t work, restore the iPod touch software. See “ Â Updating and Restoring

iPod touch Software” on page 110 .

“This accessory is not supported by iPod touch” Appears

The accessory you attached may not work with iPod touch. Make sure the dock

connector is free of debris.

Connect-to-iTunes Screen Appears

iPod touch needs to be registered with iTunes. Connect iPod touch to your computer

and open iTunes if it doesn’t open automatically.

iTunes and Syncing

iPod touch Doesn’t Appear in iTunes or You Can’t Sync

The iPod touch battery might need to be recharged. For information about charging Â

iPod touch, see “Charging the Battery” on page 27.

Disconnect other USB devices from your computer and connect iPod touch to a Â

dierent USB 2.0 port on your computer (not on your keyboard).

Restart your computer and reconnect iPod touch to your computer. Â

Download and install (or reinstall) the latest version of iTunes from Â