User Guide

Support and Other Information
B Appendix
iPod touch Support site
Comprehensive support information is available online at www.apple.com/support/ipodtouch.
You can also use Express Lane for personalized support (not available in all areas). Go to
expresslane.apple.com.
Restarting and resetting iPod touch
If something isn’t working right, try restarting iPod touch, forcing an app to close, or resetting
iPod touch.
Restart iPod touch: Hold down the On/O button until the red slider appears. Slide your nger
across the slider to turn o iPod touch. To turn iPod touch back on, hold down the On/O button
until the Apple logo appears.
If you can’t turn o iPod touch or if the problem continues, you may need to reset iPod touch.
A reset should be done only if turning iPod touch o and on doesn’t resolve the problem.
Force an app to close: Hold down the On/O button for a few seconds until a red slider appears,
then hold down the Home button until the app quits.
You can also remove an app from the recents list to force it to close. See “Opening and switching
apps” on page 18.
Reset iPod touch: Hold down the On/O button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Backing up iPod touch
You can use iCloud or iTunes to automatically back up iPod touch. If you choose to automatically
back up using iCloud, you can’t also use iTunes to automatically back up to your computer, but
you can use iTunes to manually back up to your computer.
Backing up with iCloud
iCloud automatically backs up iPod touch daily over Wi-Fi, when it’s connected to a power source
and is locked. The date and time of the last backup is listed at the bottom of the Storage & Backup
screen. iCloud backs up your:
Purchased music, TV shows, apps, and books Â
Photos and videos in your Camera Roll Â
iPod touch settings Â
App data Â
Home screen and app organization Â
Messages Â
Note: Purchased music isn’t backed up in all areas and TV shows are not available in all areas.
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