4th generation

Slide the three-way switch o and then on again. Â
Make sure the earphone or headphone connector is pushed in all the way. Â
Make sure the volume is adjusted properly. A volume limit might be set. See “ Â Setting
a Volume Limit” on page 27.
iPod shue might be paused. Try pressing Play/Pause ( Â ’).
IfyouconnectiPodshuetoyourcomputerandnothinghappens
Connect iPod shue to a high-power USB 2.0 port on your computer. Your Â
iPod shue battery may need to be recharged.
Make sure you’ve installed the latest iTunes software from Â
http://www.itunes.com/download.
Try connecting the USB cable to a dierent USB 2.0 port on your computer. Â
Make sure the USB cable is rmly connected to iPod shue and to the computer.
Make sure the USB connector is oriented correctly. It can be inserted only one way.
iPod shue might need to be reset. Turn iPod shue o, wait 10 seconds, and then Â
turn it back on again.
If iPod shue doesn’t appear in iTunes or the Finder, the battery may be completely Â
discharged. Let iPod shue charge for several minutes to see if it comes back on.
Make sure you have the required computer and software. See “ Â If you want to
double-check the system requirements” on page 32.
Try restarting your computer. Â
You might need to restore iPod software. See “ Â Updating and Restoring iPod shue
Software” on page 33.
iPod shue may need to be repaired. You can arrange for service on the iPod shue Â
Service & Support website at www.apple.com/support/ipodshue/service.
Ifyoucan’tsyncasongorotheritemtoiPodshue
The song might have been encoded in a format that iPod shue doesn’t support.
The following audio le formats are supported by iPod shue. These include formats
for audiobooks and podcasts:
AAC (M4A, M4B, M4P) (8 to 320 kbps) Â
Protected AAC (from the iTunes Store) Â
Apple Lossless (a high-quality compressed format) Â
MP3 (8 to 320 kbps) Â
MP3 Variable Bit Rate (VBR) Â
Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+) Â
WAV Â
AA (audible.com spoken word, formats 2, 3, and 4) Â
AIFF Â
31
Chapter6Tips and Troubleshooting