Operation Manual

5
22
Tips and Troubleshooting
Most problems with iPodshue can be solved quickly by following
the advice in this chapter.
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
RememberthesevebasicsuggestionsifyouhaveaproblemwithiPodshue.Trythesesteps
oneatatimeuntiltheproblemisresolved.Ifoneofthefollowingdoesn’thelp,readonfor
solutionstospecicproblems.
Reset iPodshuebyturningito,waiting10seconds,andthenturningitbackonagain.
RetrywithadierentUSBportifyoucannotseeiPodshueiniTunes.
Restartyourcomputer,andmakesureyouhavethelatestsoftwareupdatesinstalled.
ReinstalliTunessoftwarefromthelatestversionontheweb.
Restore iPodshue.SeeUpdateandrestoreiPodshuesoftwareonpage24.
If the status light glows red persistently or you hear the error message “Please use iTunes
to restore”
ConnectiPodshuetoyourcomputerandrestoreitiniTunes.SeeUpdateandrestore
iPodshuesoftwareonpage24.
If iPodshue won’t turn on or respond
ConnectiPodshuetoaUSBportonyourcomputer.TheiPodshuebatterymayneedto
berecharged.
TurniPodshueo,wait10seconds,andthenturnitonagain.
YoumayneedtorestoreiPodshuesoftware.SeeUpdateandrestoreiPodshue
softwareonpage24.
If iPodshue isn’t playing music
iPodshuemightnothaveanymusiconit.Ifyouhearthemessage“PleaseuseiTunestosync
music,”connectiPodshuetoyourcomputertosyncmusictoit.
Slidethethree-wayswitchoandthenonagain.
Makesuretheearphoneorheadphoneconnectorispushedinalltheway.
Makesurethevolumeisadjustedproperly.Avolumelimitmightbeset.SeeSetavolume
limitonpage20.
iPodshuemightbepaused.TrypressingPlay/Pause .
If you connect iPodshue to your computer and nothing happens
ConnectiPodshuetoaUSBportonyourcomputer.TheiPodshuebatterymayneedto
berecharged.
MakesureyouinstalledthelatestiTunessoftwarefromwww.itunes.com/download.