Operation Manual

Getting Contact Information
Visual voicemail saves more than just recorded messages. The date and time of the call,
the length of the message, and any available contact information are all included.
If the caller is already in your contacts, that information is a tap away. If the message is
from someone not in your contacts, you can easily add the number if it’s not blocked.
You can also add a caller to your favorites list from visual voicemail.
To Do this
See a caller’s contact information Tap next to a message. Tap a number or email address to
contact the caller. Tap Text Message to text the caller.
Add a caller’s number to your
contacts list
Tap next to a message. Then tap Create New Contact,
or tap “Add to Existing Contact” and choose a contact.
Add a caller to your favorites list Tap next to a message, then tap “Add to Favorites.”
Setting an Alert Sound for Voicemail
You can set an alert to sound whenever you receive a new voicemail. The alert sounds
only once for each new voicemail.
Set an alert sound for new voicemail
m From the Home screen choose Settings > Sounds, then turn New Voicemail on or off.
If the Ring/Silent switch is off, iPhone won’t make alert sounds even if they’re turned on
in Settings.
Recording Your Voicemail Greeting
The voicemail greeting, or outgoing message, is what a caller hears when you decline
or don’t answer a call, and the call is sent to voicemail. A default greeting may be
provided by your carrier. You can record a custom greeting to use instead.
Record a voicemail greeting
1 In Voicemail, tap Greeting in the upper-left corner of the screen.
2 Tap Custom.
3 Tap Record when you’re ready to record your greeting.
4 Tap Stop when you finish.
To review the greeting, Tap Play. If you’re not satisfied, repeat steps 2 through 4 to re-
record the greeting.
5 Tap Save.
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