User Guide

Chapter 1 Deploying iPhone and iPod touch 15
Activating Devices
Each iPhone must be activated with your wireless carrier before it can be used to make
and receive calls, send text messages, or connect to the cellular data network. Contact
your carrier for voice and data tariffs and activation instructions for consumer and
business customers.
You or your user need to install a SIM card in the iPhone. After the SIM card is installed,
iPhone must be connected to a computer with iTunes to complete the activation
process. If the SIM card is already active, iPhone is ready for immediate use; otherwise,
iTunes walks you through the process of activating a new line of service.
Although there is no cellular service or SIM card for iPod touch, it must also be
connected to a computer with iTunes for unlocking.
Because iTunes is required in order to complete the activation process for both
iPhone and iPod touch, you must decide whether you want to install iTunes on each
user’s Mac or PC, or whether you’ll complete activation for each device with your own
iTunes installation.
After activation, iTunes isn’t required in order to use the device with your enterprise
systems, but it’s required for synchronizing music, video, and web browser bookmarks
with a computer. It’s also required for downloading and installing software updates for
devices and installing your enterprise applications.
For more information about activating devices and using iTunes, see Chapter 4.