User Guide

Appendix D Safety, Handling, & Support 148
Disabled iPhone
If iPhone is disabled because you forgot your passcode or entered an incorrect passcode too
many times, you can restore iPhone from an iTunes or iCloud backup and reset the passcode. For
more information, see Restore iPhone on page 149.
If you get a message in iTunes that your iPhone is locked and you must enter a passcode, see
support.apple.com/kb/HT1212.
Back up iPhone
You can use iCloud or iTunes to automatically back up iPhone (in iTunes, use File > Device > Back
Up). If you choose to back up using iCloud, you can’t also use iTunes to automatically back up to
your computer, but you can use iTunes to manually back up to your computer. iCloud backs up
to iPhone daily over Wi-Fi, when it’s connected to a power source and is locked. The date and
time of the last backup is listed at the bottom of the Storage & Backup screen.
iCloud backs up your:
•
Purchased music, movies, TV shows, apps, and books
•
Photos and videos in your Camera Roll
•
iPhone settings
•
App data
•
Home screen, folders, and app layout
•
Messages (iMessage, SMS, and MMS)
•
Ringtones
Note: Purchased content is not backed up in all areas.
Turn on iCloud backups. Go to Settings > iCloud, then log in with your Apple ID and password, if
required. Go to Storage & Backup, then turn on iCloud Backup. To turn on backups in iTunes, go
to File > Device > Back Up.
Back up immediately. Go to Settings > iCloud > Storage & Backup, then tap Back Up Now.
Encrypt your backup. iCloud backups are encrypted automatically so that your data is protected
from unauthorized access both while it’s transmitted to your devices and when it’s stored in
iCloud. If you’re using iTunes for your backup, select “Encrypt iPhone backup” in the iTunes
Summary pane.
Manage your backups. Go to Settings > iCloud > Storage & Backup, then tap Manage Storage.
Tap the name of your iPhone. You can manage which apps are backed up to iCloud, and remove
existing backups. In iTunes, remove backups in iTunes Preferences.
Turn Camera Roll backup on or o. Go to Settings > iCloud > Storage & Backup, then tap
Manage Storage. Tap the name of your iPhone, then turn Camera Roll backup on or o.
View the devices being backed up. Go to Settings > iCloud > Storage & Backup >
Manage Storage.
Stop iCloud backups. Go to Settings > iCloud > Storage & Backup, then turn o iCloud Backup.
Music not purchased in iTunes isn’t backed up in iCloud. Use iTunes to back up and restore that
content. See Sync with iTunes on page 18.