Specifications

iPhone 4 Symptom Charts — Display Issues 41
2012-02-21
Display Anomalies
Known-Good Parts & Materials Required: none
Quick Check
Symptoms Quick Check
• Pixel anomalies
• Particles or debris under the
glass
1. Clean the display with a clean micro-ber
cloth. Important: Do NOT use liquids, sprays, or
abrasives to clean the device.
Deep Dive
Check Result Action
1. Inspect display.
Noticeable particles, debris, or
screen anomalies such as dead
pixels are (upon user claim
only) covered under warranty.
See Apple Support article
HT4044: About LCD display
pixel anomalies for Apple
products released in 2010 and
later.
Probe to determine if the
issue is caused by accidental
damage. Refer to the Visual
Mechanical Inspection
guidelines.
Is the issue caused by
accidental damage?
Yes OOW replacement.
No Whole unit replacement.