Specifications
iPhone 4 Verication Testing — Completing a Repair 176
2012-02-21
Completing a Repair
Test Functionality
Test the device according to the procedures outlined in the Functional Testing section of
this document. Attempt to repeat the original issue(s) reported by the user, using whatever
function(s) of the device were aected.
The device should be 100% operational before giving it back to the user.
Verify Cellular Account
Make sure the user’s SIM card is installed (if used on a GSM network) and ask the user to verify
their phone number is correct:
1. From the Home screen, go to Phone > Contacts.
2. Scroll up to the top until the user’s phone number is displayed.
Clean Device
Clean the device with a micro-ber polishing cloth. DO NOT use chemicals or liquids.
Handle Defective Parts
All defective modules should be returned to Apple. Reuse the packaging that contained the
replacement part(s).










