Operation Manual

Chapter 7 Conguration and management 59
With an MDM solution in place, you can securely enroll Apple devices in an organization,
congure and update settings, monitor compliance with organizational policies, and remotely
wipe or lock managed devices. MDM for iOS and OS X gives you a simple way to let users
access network services while ensuring Apple devices are properly congured—no matter who
owns them.
Poll
Push
Enroll
APNs
MDM Server
MDM solutions use the Apple Push Notication Service (APNs) to maintain persistent
communication with Apple devices across both public and private networks. MDM requires
multiple certicates to operate, including an APNs certicate to talk to clients and an SSL
certicate to communicate securely. MDM solutions may also sign proles with a certicate.
MDM capabilities are built on existing iOS and OS X technologies such as conguration proles,
over-the-air enrollment, and APNs. For example, APNs is used to wake the device so it can
communicate directly with its MDM server over a secured connection.
Important: No condential or proprietary information is transmitted via APNs.
MDM lets your IT department securely enroll personally owned and organization-owned
Apple devices. With an MDM solution in place, you can congure and update settings, monitor
compliance with organizational policies, and remotely wipe or lock managed Apple devices.
MDM also enables distribution, management, and conguration of apps and books purchased
through the Volume Purchase Program or developed in-house.
For more information about MDM, see:
•
Managing devices in education
•
iOS and the new IT for enterprise
Most certicates, including an APNs certicate, must be renewed annually. When a certicate
expires, an MDM server can’t communicate with Apple devices until the certicate is updated.
Be prepared to update all MDM certicates before they expire. Contact your Certicate Authority
(CA) for information about renewing your certicates. For more information about APNs, see
Apple Push Certicates Portal.
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