Specifications

Troubleshooting Symptom Charts/Print Quality - 6
Missing dots 1 Check flexible cable connection.
2 Remove dot head and verify that pins in connector on dot head
board are not bent.
3 Go to “Printing” (see Flowcharts).
Color self-test does
not work
1 Verify that color ribbon detect switch operates and wires are
unbroken. If defective, replace switch.
2 Top plate of carrier assembly (under ribbon cartridge) is
not properly engaged with color ribbon cam (see Take Apart
or Adjustments).
When printing from a
Macintosh, characters
sometimes appear
smudged, or top of
form gradually creeps
down page in one-line
increments
Verify that ImageWriter II/L driver software is the most current
version.