User`s manual
LIMITED WARRANTY
Every Grappler 9 Pin board is fully tested and checked for
quality prior to shipment. It is warranted to be free from defects
in materials and workmanship for a period of one (1) year from
date of purchase. During that time period, Orange Micro Inc.
will, at no charge to the purchaser of record, repair or replace
and defective unit returned to its Service Department in accor-
dance with the following instructions:
NOTE:Do NOT return the Grappler 9 Pin to Orange
Micro inc. until you have received a Return
Authorization Number. Phone the Orange
Micro Technical Support Department at 714/
779-2772 between 8 AM and 4 PM PST to
obtain a Return Authorization Number.
1.Provide Orange Micro Inc. with: Model, Serial Number,
Proof of Purchase with Date, Return Address, and
preferred return shipping method. Enclose a clear de-
scription of the problem experienced and any sample
printouts showing the problem, if possible. Be sure
that your printer properly executes its “self test” as
described in its own documentation.
2.Ship in the original carton or securely packed in a
cardboard carton with at least two inches of cushioned
packing material on all sides. Mark the package
“FRAGILE” and ship via UPS, Parcel Post, or Air
Freight, insured and prepaid.
NOTE: DO NOT send COLLECT - collect shipments
will be refused and returned to sender.
Orange Micro Inc. disclaims any liability to users of the
Grappler 9 Pin for consequential damages of any kind arising
from or connected with the use of the Grappler 9 Pin board.
This warranty is void in cases of misuse, abuse, abnormal
conditions of operations or attempts to alter or modify the
function of a part or assembly.
This limited warranty is in lieu of all other warranties
expressed or implied, and no representative or other person is
authorized to represent or assume for Orange Micro Inc. any
warranty liability beyond that set forth herein.
This warranty gives you specific legal rights, and you may
also have additional rights which vary from state to state. The
warranty expressed herein applies to the Grappler 9 Pin sold
and used in the United States of America.
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