C H A P T E R 1 Installing Your Hardware In this chapter m Your modem package m Connecting the GeoPort Telecom Adapter m Connecting internal modems 1
Your modem package Your modem package contains hardware and software that bring fax, data, Internet access, and address book capabilities to your computer.
Where to begin To get started using your hardware and software, turn to the appropriate section in this chapter for information about connecting your modem hardware, then proceed to Chapter 2 for instructions on installing the software. m If you have the GeoPort Telecom Adapter, follow the instructions for connecting the adapter in the section “Connecting your GeoPort Telecom Adapter.
Other items you may need To use your hardware and software you may also need m An analog telephone line Your modem is designed for use with a traditional analog telephone system. Most homes use an analog system. Many offices and hotels, however, use a Private Branch Exchange (PBX) with digital extensions. If your office or hotel room uses a digital extension, contact the office telephone manager or service provider about acquiring the use of an analog line.
Connecting your GeoPort Telecom Adapter To connect your Macintosh to your telephone line, plug one end of the GeoPort Telecom Adapter into your Macintosh and the other end into your telephone wall socket and telephone. Connecting the adapter to your computer To connect the adapter to your computer 1 Locate the modem port at the back of your computer. The modem port is marked with the W icon. 2 Plug the adapter’s cable into your computer’s modem port, as illustrated below.
Connecting the adapter to the telephone line You need a standard telephone wall socket to connect the adapter to your analog telephone line using the supplied cable. If the supplied cable does not reach your telephone outlet, you can buy a longer one from a telephone equipment provider. 1 Locate the telephone cable that comes with your adapter package. 2 Locate the line port at the end of the adapter. The line port is marked with this icon. 3 Plug one end of the cable into the line port.
5 Locate the telephone port at the end of the adapter. 6 Plug your telephone into the telephone port. Your installation should look similar to the illustration below. W Modem port located on the back of the computer. Telephone Telephone wall jack Line port Q Telephone port Once the adapter is connected to your computer and telephone line, you are ready to install the software (if it is not already installed). See: Chapter 2, “Installing Your Software.
Connecting your internal modem The Express Modem hardware in your PowerBook or PowerBook Duo and, in some configurations, the GeoPort Internal Modem hardware are installed either at the factory or, if purchased separately, by your Apple-authorized service provider. In order to use your modem, you need to connect it to an analog telephone line using the supplied telephone cord. To connect the modem to a telephone line 1 Plug one end of the phone cord into the appropriate port on your computer.
C H A P T E R 2 Installing Your Software In this chapter m What the Installer does m Installing the software m Accessing the user’s guides Before you begin Important If you have a Performa computer, all the software you need is already installed. Skip most of this chapter, going directly to the last section, “Accessing the User’s Guides.
Installing the Apple Telecom software If your Apple Telecom software is not preinstalled on your computer, it comes on a CD-ROM or set of disks. The folder called Apple Telecom Disk 1 contains the Installer program that places the necessary software on your hard disk. What the Installer does The Installer creates a folder called Telecom Applications and places it at the top level of your hard disk.
If you are upgrading If you are installing this version of the Apple Telecom software over an older version, use the Easy Install option rather than the Custom Install option. This ensures that all files are updated as necessary. The Installer does the following with the existing Express Fax files m Removes all program files except for Fax Cover. m Moves Sent and Received faxes to the new Fax Folder inside the Telecom Applications folder. You can open and view these faxes within Apple Fax.
Installing the software To install the Apple Telecom software 1 Turn on your computer. 2 Insert the CD-ROM in your CD-ROM drive or Disk 1 in your disk drive, then open the Apple Telecom Disk 1 window. 3 Double-click the Installer icon. An introductory dialog similar to the following appears. 4 Click Continue.
An Easy Install dialog box similar to the following appears. Easy Install automatically detects the Macintosh model you are using and installs the software you need. 5 Make sure the hard disk indicated is where you want to install the software. If the wrong disk name appears, click the Switch Disk button until the disk you want appears. 6 Click Install. A message informs you when the installation is complete. You need to restart your computer in order to use your newly installed software.
Accessing the user’s guides If not preinstalled on your computer, the Adobe Acrobat Reader program and the following user’s guides in Acrobat format are included on your CD-ROM or set of disks in the User’s Guides folder. m Apple Address Book User’s Guide m Apple Fax User’s Guide m Apple Fax Scripting Guide m Apple Telecom AT Command Set If you have a Performa: On Performa computers, these guides are already installed.
To access a user’s guide 1 If necessary, copy the User’s Guides folder to your hard disk. 2 Double-click a user’s guide icon to open it. The Acrobat Reader program opens and displays the user’s guide cover page. 3 Use the Toolbar to browse through the document. m Use the browse buttons to page through the document.
m Use the Thumbnails and Page icon to display a miniature representation of each page of the document, then click on a page to move to it. m Use the Find icon to search for a word or phrase in the document. m Use the Page Number box at the bottom of the window to go to a specific page. m Use the Magnification box at the bottom of the window to resize the display.
C H A P T E R 3 Setting Up the Apple Telecom Software In this chapter m Setting up Apple Address Book m Setting up Apple Fax Before you begin Make sure that you have installed the hardware and software according to the steps described in Chapters 1 and 2. Note: This chapter is derived from information contained in the Apple Address Book User’s Guide and Apple Fax User’s Guide.
Setting up Apple Address Book The first time you open Apple Address Book the Personal Info dialog appears for you to enter some personal information. This information appears on your fax cover pages. Starting and configuring for the first time To start Apple Address Book 1 Open the Telecom Applications folder, then open the Address Book folder. If you have a Performa computer, click the Apple Address Book button in the Applications section of the Launcher.
3 Enter the information you want in the appropriate fields. This information is stored in both the Apple Address Book and Apple Fax preferences. You can modify this information in the Personal Info preferences of either program: updating one updates the other. If you have already opened and entered personal information in Apple Fax, this information appears in the Personal Info dialog when you open Apple Address Book.
5 Enter a name and choose a location for the address book, then click Save. A new, empty address book window appears. You can create as many address books as you want to organize your information. Each address book that you create is an independent file with no relationship to other address books. To create a new address book from within the program 1 Choose New from the File menu. The standard file dialog box appears. 2 Enter a name and choose a location for the address book, then click Save.
Setting up Apple Fax The first time you open Apple Fax a setup window appears for you to choose your modem. If you have a Performa: If you have a Performa computer, Apple Fax is already set up for you. You can skip to the next section, “Faxing a Document.” Starting and configuring for the first time To start Apple Fax 1 Choose Apple Telecom Status from the Apple (K) Menu. Apple Telecom Status appears. Apple Fax icon 2 Click the Apple Fax icon, or choose Open Apple Fax from the File menu.
Apple Fax opens and presents the setup window. 3 Read the introductory text, then click Next or select Choosing a Modem from the Topic pop-up menu. The Choosing a Modem panel appears 4 Choose your modem type from the modem pop-up menu, then click Next.
The Changing your settings panel appears. The descriptive text explains how to change these and other settings in Apple Fax preferences. See: Apple Fax User’s Guide for information about using the Apple Fax preferences. 5 Click Done to confirm your settings and close the setup window. Important If you are using a PC Card modem, you need to choose the correct port setting from the Apple Serial Modem control panel before you can begin sending or receiving faxes.
After you start and configure Apple Fax the first time, the Apple Fax main window appears in Outgoing view. Incoming view Outgoing view Access other program features with these buttons. The Apple Fax main window has two distinct views— Outgoing view and Incoming view. Outgoing view displays all of your sent faxes and Incoming view your received faxes. You choose the view you want by clicking on either the Outgoing or Incoming icon in the upper left of the main window.
Faxing a document With Apple Fax you can open a document and send it immediately as a fax, even when the Apple Fax program itself is not open. You can send documents as faxes from any program that prints, such as a word processor, spreadsheet, or graphics program. To send a fax from an open document 1 Make sure that the document you want to send as a fax is open and active. 2 Hold down the Control and Shift keys while choosing Print from the File menu. The Fax Sender dialog box appears.
3 Prepare the Fax Sender dialog, then click Send. For your convenience, a sample document in SimpleText format called My First Fax is included in the Fax Folder inside the Telecom Applications folder on your hard disk. This document contains step-by-step instructions for preparing Fax Sender and sending your first fax. See also: The “Quick Reference Guide” at the end of this guide for instructions on sending a fax from an open document, from the Quick Fax window, or from Apple Address Book.
Selecting Fax Sender from the Chooser If you do not have a printer, or if you plan on sending faxes often, you can make Fax Sender the selected output device for all your documents, just as you normally select a printer. When Fax Sender is the selected output device, each time you print from a program or from the system your document is sent as a fax instead. To make Fax Sender the selected output device 1 Open the Chooser from the Apple (K) menu. The Chooser appears.
Using Fax Sender GX If you have QuickDraw GX installed as part of your system, use the Chooser to create a desktop printer icon for Fax Sender GX. To choose Fax Sender GX 1 Open the Chooser from the Apple menu. The Chooser appears. 2 Select the Fax Sender GX icon from the upper left panel, then click Create. A printer icon for Fax Sender GX appears on the desktop. Now you can send documents as faxes just by dragging and dropping them onto this icon.
3 Close the Chooser. 4 Open the document you want to send as a fax, then choose Print from the File menu of your program; or drag a document file onto the desktop printer icon. The Fax Sender GX print dialog box appears. 5 Make sure that Fax Sender GX is selected in the Print to: pop-up menu, then click Fax. Fax Sender GX images your fax. When imaging is complete, the Fax Sender print dialog box appears for you to prepare your fax for transmission.
Preparing to receive faxes To set Apple Fax to receive faxes automatically 1 Display the Apple Fax main window. 2 Set the Fax Answering button to on. Apple Fax now manages the reception of incoming faxes automatically. Reception takes place in the background, so that the Apple Fax window does not have to be in front, or even open, in order to receive a fax. Note: Make sure that the Express Modem control panel or Apple Serial Modem control panel is set to auto-answer.
C H A P T E R 4 Using Apple Telecom Status In this chapter m Opening Apple Telecom Status m Monitoring fax activity m Canceling a fax m Quitting Apple Telecom Status 31
Introducing Apple Telecom Status You use Apple Telecom Status to access Apple Fax and to monitor the current fax activity on your modem. The Telecom Status panel takes up a minimal amount of space on the desktop. The Installer places the Apple Telecom Status program in the Apple (K) menu for easy access. Opening Apple Telecom Status To open Apple Telecom Status 1 Choose Apple Telecom Status from the Apple (K) menu. You can also access Apple Telecom Status from the button bar of the Apple Fax window.
The Apple Telecom Status panel appears. Graphic display shows modem ready to receive fax calls. Zoom box Text explanation of current modem status. Cancels current fax transmission. Opens Apple Fax When the panel first opens, the program displays the default status of “Waiting for a call” (or “Idle” if auto-answer is Off). The graphic display shows the Apple Fax program icon, if it is in auto-answer mode. To open Apple Fax, click the Apple Fax button, or choose Open Apple Fax from the File menu.
Understanding the display The status display changes when you send a fax or when you receive an incoming fax. For example, at the start of an outgoing call, Apple Telecom Status displays information similar to the following Summary of call information. Accompanying graphic The status information changes as Apple Fax passes through the stages of dialing, ringing, making a connection, sending a fax, and disconnecting.
Canceling a fax You can cancel fax transmission at any time. The Apple Telecom Status panel is the only place from which you can cancel a fax. To cancel a fax 1 Confirm the progress of the call in the Telecom Status panel. 2 Click the Cancel button. The call is canceled. The Apple Fax window displays a status of “Transmission canceled” for any intended recipients. The Telecom Status display reads 3 Click the cross icon to clear the message.
Quitting Apple Telecom Status You can quit Apple Telecom Status at any time. Quitting the program does not affect the operation of Apple Fax. To quit Apple Telecom Status 1 Choose Quit from the File menu. By default Apple Telecom Status is set in the Apple Fax preferences to open automatically whenever there is fax activity. See also: Apple Fax User’s Guide for information about setting the Apple Fax preferences.
C H A P T E R 5 Using Your Modem In this chapter m What modems do m Using the modem control panel m Auto-answer and incoming call management 37
What modems do Modems allow computers to communicate over telephone lines. While computers manipulate information in digital format, most telephone systems carry information as analog (wave) signals. Therefore, in order for computers to communicate over the PSTN (Public Switched Telephone Network), information must be converted to and from digital and analog formats. A modem (modulator/demodulator) handles these format conversions.
Determining the speed Initially, your modem tries to connect at its fastest speed, which is either 28800 or 14400 bits per second (bps). If the remote modem cannot connect at this speed, your modem falls back to the next highest speed. Fallback continues until the two modems agree on the highest speed supported by both. Error control Error control is used by modems to ensure data accuracy. Your modem and the remote modem must agree on an error control method.
Using the modem control panel The modem control panel serves as a central point for controlling and monitoring modem functions. While most communications programs allow you to set the same functions as the control panel, control panel settings take precedence over program settings. You may want to check the settings in the control panel if a program does not behave as intended.
Turning the modem on and off (Express Modem only) If the Express Modem software is off, it is turned on automatically when a program needs it for an outgoing communication. But while it is on the modem uses about 600K of system memory, so you may want to turn it off when you do not need it. The On/Off buttons in the Express Modem control panel indicate whether the modem software is running.
Choosing the port setting (Apple Serial Modem only) If you are using a serial modem, such as a PC Card modem, then after you connect it to your computer you need to choose the port setting in the Apple Serial Modem control panel. This tells the Apple Serial Modem software the location of the modem. To choose the port setting 1 Open the Apple Serial Modem control panel. The control panel appears. The Modem field displays the name of the modem hardware.
Using the modem settings The Express Modem settings are contained in two panels: General Settings and Advanced Options. Use the pop-up menu to display either panel.
The Apple Serial Modem settings are contained in the Settings section of the control panel. Country Telecom Settings (Express Modem only) The Country Telecom Settings are information fields that display the current country and the allowed range for the number of rings for auto-answer, based on your hardware installation. You cannot edit these fields. Apple Serial Modem software also manages the country-specific ring range value, but does not display it.
The checkbox and ring number field override the auto-answer setting of any communications program that uses the modem software. If you want to receive calls in any of your communications programs, make sure that this checkbox is selected and the number of rings specified. If you want to prevent your modem from answering incoming calls, deselect the checkbox. If you do this, the modem will not answer calls even if other communications programs are set to auto-answer.
Ring Sound Choose the sound that your Macintosh plays when you receive an incoming call from the Ring Sound pop-up menu. You can also install and use your own sounds. See the Macintosh Guide in the Guide menu or the documentation that came with your computer for information about installing additional sounds. Use internal modem (Express Modem only) The “Use internal modem instead of Modem Port” checkbox is only available on certain Macintosh PowerBook computers.
Progress sounds (Express Modem only) MENU SETTING MEANING Use application settings Allows you to control the speaker volume from the application setting and Sound control panel. Turn off Turns the speaker off for applications that use the modem. Same as setting ATM=0 for all modem applications. Keep on until carrier Leaves the speaker on until Carrier is established. Same as setting ATM=1 for all modem applications.
Transfer of unidentified incoming calls (Express Modem only) Your modem identifies the type of incoming call by detecting the calling tones sent by modems and fax machines. Since not all devices use calling tones, some calls cannot be identified. To enable the modem to answer unidentified calls—when calling tone detection is unsuccessful—use the “Transfer incoming calls” buttons to choose the program to answer unidentified calls. If you are going to receive voice calls, choose “Voice.
Wake Macintosh on ring (Express Modem only) The “Wake Macintosh on ring” checkbox is only available on certain Macintosh PowerBook computers. When a ring signal is detected on the telephone line, your PowerBook wakes up and—provided Express Modem and at least one program are set to auto-answer—answers the call. When the checkbox is selected, the PowerBook wakes up for an incoming call even if Express Modem is turned off, or neither the modem nor any program are set to auto-answer.
Using the status display The status display provides you with ongoing information about the status of the modem, including current state, type of connection, and call progress. The Express Modem status display is available from the pop-up menu. The display provides additional information for outgoing data calls, including connection speed, error control, and data compression. Graphical display of call progress and modem status. Connect protocol and other messages.
The Apple Serial Modem status display appears in the Status section of the control panel. Status information. You can view the connection process by stages: idle, preparing for connection, opening a connection, and progress of connection. The modem software monitors each stage, displaying messages and icons. The Status display also shows all alert messages. You can use this display for troubleshooting purposes if you have a problem with a connection.
Incoming call management Your modem is designed to answer incoming calls, determine their type, and manage the open associations for the communications programs on your computer. This function is known as incoming call management. When a call comes in, the modem software tries to identify the type of call by detecting calling tones. It then checks to see which programs are set to auto-answer and connects the incoming call to the appropriate program.
Setting auto-answer at the program level You need to set auto-answer in your communications program in order to receive incoming calls automatically. The following table tells you how to set auto-answer in the various programs that work with modem software. TYPE OF PROGRAM HOW TO SET AUTO-ANSWER Terminal emulators Set the program’s S0 register. See the program’s user’s guide for information on setting the S0 register, or use the AT commands listed in the Apple Telecom AT Command Set guide.
Setting manual answer at the program level Turn auto-answer off in a program if you need to handle incoming calls manually. The following table tells you how to set manual answer in the various programs that work with modem software. TYPE OF PROGRAM HOW TO SET MANUAL ANSWER Terminal emulators Set the program’s S0 register to 0 to turn off auto-answer. To answer a call manually, issue the ATA command.
A P P E N D I X A Technical Specifications In this appendix This appendix contains technical specifications for the following hardware and software m GeoPort Telecom Adapter m GeoPort Internal Modem m Express Modem m Apple Serial Modem software m Express Modem software 55
GeoPort Telecom Adapter, GeoPort Internal Modem, and Express Modem hardware HARDWARE SPECIFICATIONS Power requirements The GeoPort Telecom Adapter operates from the computer’s power, via the cable that connects the adapter to the computer. The cable’s connector has an extra pin that powers the adapter. A separate power supply or battery is not needed. Quadra 660AV and 840AV do not support connections at 28800 bps. Operating voltage and current 5V ±5% @ 500 mA.
Apple Serial Modem software MODEM ITU V21 300 bps Full Duplex ITU V22 1200 bps Full Duplex ITU V22 Bis 2400 bps Full Duplex ITU V23 1200/75-75/1200 bps Full Duplex ITU V32 Bis 14400 bps Full Duplex ITU V34 28800 bps Full Duplex U.S.
GENERAL Command set Hayes compatible, TR29 class 2 Group 3 fax, voice macro commands Error correction MNP4-V42 Data compression MNP5-V42 bis Serial speed 300 to 115200 bps Line speed 75, 300, 1200, 2400, 4800, 7200, 9600, 14400, 28800 Data format Serial, binary, asynchronous, 7 or 8 bits, even or odd parity Dialing Tone or pulse Voice functions Automatic detection of fax or voice calls, answering machine, local record/playback Parameters Saved in non-volatile memory Command buffer 64 cha
Express Modem software COMMAND SET AT Command Set Extended Hayes AT command set DATA COMMUNICATIONS STANDARDS 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 2400, 4800 bps 14400, 12000, 9600, 7200, 4800 bps 9600, 4800 bps 2400 bps 1200 bps 1200 bps 1200/75 bps 75/1200 bps 300 bps 300 bps ITU V.34 (GeoPort only/ not available on Quadra AV computers) ITU V.32 bis ITU V.32 ITU V.22 bis Bell 212A ITU V.22 ITU V.23 ITU V.23 ITU V.
DIALING CAPABILITY Tone/pulse dialing Auto or manual dialing and answering DATA TRANSMISSION AND FORMAT Full or half duplex operation Asynchronous or framed modes Character formats 5, 6, 7, 8 data bits 1 or 2 stop bits Odd, even, or no parity MEMORY REQUIREMENTS The Express Modem software uses approximately 600 K of system RAM when the modem application is turned on.
A P P E N D I X B Tips and Troubleshooting In this appendix m Checking the installation m Common problems m Setting up Apple Remote Access 61
Checking the installation A good place to begin for resolving problems that arise during setup is to double-check your installation. 1 Unplug and reconnect the telephone cable to ensure a good connection. Check all other connections. 2 If you are using the Express Modem software, make sure it is on. Open the Express Modem control panel and check the setting. If the On button is not selected, click On.
2 Open your communications program and enter terminal mode. Terminal mode sends the characters you type on the keyboard to your modem and displays them on the screen. 3 Try dialing your own telephone number. If you hear a busy signal, you are properly connected. 4 If you do not hear a dial tone, test your telephone line by connecting a working telephone and cable to the line. Plug the telephone into the wall jack to verify the dial tone. If there is none, the telephone line is the source of the problem.
Verifying that your software is properly installed You can check that the Apple Telecom software is properly installed by watching the bottom of your screen when you restart your computer. You will see the Apple Fax and modem icons, as illustrated below. The Apple Fax and Express Modem icons are animated: the paper emerges from the fax machine on the Apple Fax icon and the buttons on the phone are pressed on the Express Modem icon.
Common problems Q: I have trouble connecting to a remote fax. 1 If telephone line quality is poor, you may need to send the fax several times. 2 You may have trouble sending or receiving a fax at the same time you are transferring files across an AppleTalk network using File Sharing. In this case, do not transfer files while sending or receiving your fax. 3 Try sending faxes with both V.17 and ECM turned on (if your configuration supports this feature). If you encounter difficulties, turn off V.
I archived some fax documents from the “Sent Fax Documents” and “Received Fax Documents” folders. When I put them back, some of them did not appear in the Apple Fax lists. Q: Sent and received fax documents are different file types. If you put a received fax into the “Sent Fax Documents” folder, for example, it does not show up in the list. Be sure to archive sent and received faxes separately. When I try to open Apple Fax or my communications program, I get a message that says there is not enough memory.
Setting up Apple Remote Access Your modem installation includes Apple Remote Access (ARA) CCL files for all supported modems. To use a CCL file with Apple Remote Access 1 Make sure Apple Remote Access is properly installed. 2 If the CCL files are not in the Extensions folder, drag or copy them to the Extensions folder. 3 Double-click the Remote Access Setup control panel. 4 Select the CCL file for your modem from the Modem pop-up menu (the GeoPort/Express Modem file or the Apple Serial Modem file).
5 Select the icon from the Port pop-up menu that corresponds to your hardware installation. m For GeoPort (including GeoPort Internal Modem), choose Modem Port. m For Express Modem hardware, choose Internal Modem. m For Apple Serial Modem hardware, choose Data Port. 6 Close the Remote Access Setup control panel and open the Apple Remote Access program. See also: Apple Remote Access User’s Guide for more information about making a connection using Apple Remote Access.
G L O S S A R Y A Transmission of a continuously variable signal as opposed to a discretely variable signal. Physical quantities such as temperature are continuously variable and so are described as analog. Data characters, on the other hand, are coded in discrete separate pulses or signal levels, and are described as digital. The normal way of transmitting a telephone or voice signal has been analog, but now digital encoding is coming into use over trunk lines. Compare with digital signal.
B Unit of analog signaling speed taken from the name Baudot. The speed in baud is equal to the number of signal events per second, regardless of the information content of those signals. Compare with bps. baud The representation of numbers in terms of powers of 2, using the digits 0 and 1.
C An abbreviation for connection control language. This language is used to write connect sequence files, sometimes called CCL files or scripts. CCL Any symbol that has a widely understood meaning. Some characters, such as letters, numbers, and punctuation marks, can be displayed on the monitor screen and printed on a printer. Others are used to control various functions of the computer. character A number or symbol used to represent some piece of information in a compact or easily processed form.
D Any type of information, such as numbers, letters, or symbols, that can be processed by a computer. data A collection of information organized in a form that can be accessed and processed by a computer system. database A broad term covering any exchange of information between computers or similar systems over telephone lines or computer networks. data communications The various methods used to save storage space by reducing or eliminating gaps, redundancies, empty fields, and unnecessary data.
A discrete or discontinuous signal; one whose various states are discrete intervals apart. Compare with analog transmission. digital signal digital to analog converter A device that converts data from digital to analog form. duplex transmission Two-way transmission. E To send a signal back to the originating device for display or verification. echo error code A number or other symbol representing a type of error. A process that analyzes data blocks and calculates information about their content.
F The process modems use to find a common connection speed, starting at the highest rate supported or set by both modems. fallback A machine that can scan a page and then transmit the image of the page over telephone lines; a receiving machine prints a copy of the original page. fax machine A program that passively awaits an incoming call for faxes. Apple Fax is an example of a fax server program.
H (1) A setting causing characters that you enter on your computer to be echoed not from a remote system but on your screen. (2) A two-wire circuit designed for communications in either direction but not both directions simultaneously. half-duplex A protocol for devices to exchange information about the communications connection itself, such as when to start and stop transmitting. handshaking host computer The Macintosh in which your modem is installed.
L A method of communication in which your modem or software displays data “locally” on your screen, without relying on the host computer to echo the characters back. local echo To type a command to the host computer that terminates the communications session. log off To enter a series of responses to prompts by the host computer to identify yourself, your password, sometimes your terminal, and so forth, to start a communications session.
O Use of an extra bit set to 0 or 1 as necessary to make the total number of 1 bits in a character an odd number. For example, the 7-bit ASCII code for the letter A (1000001) has two 1 bits; for odd parity, the transmitting device appends an eighth bit equal to 1 (11000001) so that the total number of 1 bits remains odd. The receiving device can count 1 bits as a way of checking for transmission errors. odd parity Your equipment takes control of the telephone line (picks up the receiver).
The point of connection (usually physical) between a computer and a peripheral device, another computer, or a network. port An agreement between computers about the form and content of the information they exchange. protocol The process of reaching agreement between computers about the form and content of the data they exchange. protocol negotiation PSTN Public Switched Telephone Network.
S Data that is transmitted one bit at a time over one wire, as compared with parallel communication, where data is transmitted several bits at a time over several wires. serial communication A socket (or port) on the back of your computer designed to connect with a device that receives characters one at a time (serially). serial interface connection A modem that uses a serial interface and serial communications. serial modem Having a constant time interval between successive bits, characters, or events.
The communications software mode of operation in which keyboard input is sent to the modem, which recognizes it as commands or passes it on to the remote modem. Compare with command state. terminal mode The effective data transfer rate measured in bps. This rate is a combination of the connection rate and data compression. A compressed version of a file transfers more quickly than an uncompressed version, even though the connection rate is the same.
X A protocol to send files from one computer to another, that informs you if an error occurs. Also known as MODEM7. XModem A handshake protocol (transmit-On/transmitOff) used by computers and intelligent terminals to control the flow of data between the systems.
I N A Adobe Acrobat Reader 14-16 Apple Address Book creating a new address book 19-20 creating a new entry 92-93 described xi installation 10 sending a fax 90 setting up 18-20 Apple Fax described xii Fax Sender GX 25,28-29 faxing 25-26,88-89 installation 10 receiving faxes 30 setting up 21-30 troubleshooting 65-66 Apple menu 10,21,32 Apple Remote Access 10,46,53,54,67-68 Apple Serial Modem control panel choosing the modem port 23,42 and data communications 42 fax progress sound 47 ring range value 44 spe
E F, G, H Electronic user’s guides 2,14-16 Error control 39,59 Express Fax files 11 Express Modem hardware specifications 56 software specifications 59-60 Express Modem control panel 43,64 number of associations 40 progress sounds 47 ring range value 44 status display 50 turning on and off 41,62,66 using internal modem 46 External modem port and internal modem 8 Faxing from Apple Address Book 90 from Apple Fax 89 canceling a fax 35 common problems 65-66 a document 25-26,88 monitoring fax transmission 34,
M MNP 39 Modem auto-answer 30,41,4445,49,52-54,65 connecting 3 control panel 40-51 defined 38 internal 8,46,68 GeoPort Telecom Adapter 5-7,46 serial 3,67 specifications 56 speed 39 status display 50-51 R, S, T, W Remote Access Setup control panel 67-68 Ring sound 46 Serial modem choosing the modem port 3,23,42 and data communications 42 specifications 57-58 Sound controlling the volume 62 Status display 34,50-51 Technical specifications 56-60 Telephone line 4,6-8,62-63 Terminal emulator 53-54 Troubleshoot
Quick Reference Guide In this chapter This chapter provides quick start information for performing important tasks with Apple Telecom, including m Sending a fax m Monitoring and canceling a fax m Creating an address book entry See also: Apple Address Book User’s Guide and Apple Fax User’s Guide for complete information about using these programs.
Sending a document as a fax 1 Open the document you wish to fax. 2 Type Control-Shift (ç) and 3 Prepare the Fax Sender dialog 2 Add a note to the cover page. 1 Choose a cover page. 3 Type a fax number here, or... ...drag and drop recipients from the address book. Click here to choose another address book.
Sending a fax from Apple Fax 1 Open the Quick Fax window 2 Prepare the Quick Fax window 1 Choose a cover page. 2 Fill in the Cover Page Subject field... ...and text. 4 Click here for a file dialog to enclose files for faxing. 3 Click here to add recipients... ...or type a fax number. Choose your files and click here to add them to the list, then... ...click here to add the list to the Enclosures field. Make sure the files’ programs are installed on your computer.
Sending a fax from Apple Address Book 1 Select an entry 2 then click 3 Prepare the Standard Mailer window 1 Click here to add recipients. 4 Add a note to the cover page. 3 Choose a 2 Fax name. 5 Click here to enclose files for faxing. cover page. Suggest button sets dial string to automatic dial settings. 4 Choose an entry... 90 ...to modify its dial string, if necessary.
Monitoring and canceling a fax Description of fax progress. Click here to cancel fax transmission. Graphic changes during fax send. Click here to clear the message.
Creating a new entry in Apple Address Book 1 Choose the type of entry you want to create 2 Type the information for the entry in the available fields Angle brackets identify information to enter in each field. Use the TAB key or the mouse to move from field to field. Entry information is saved automatically as you move from field to field, or when you close the window or quit the program. 3 Always use Country pop-up menus for addresses and numbers.
4 Select a field that contains information and Choose here to mark a number as first choice for dialing. Preferred info marker appears as a dot next to field ( ). Choose here to mark one field only for Entry List display. Vital info marker appears as an exclamation point next to field ( ). Change any field label, or... ...enter your own labels. 5 Add notes or associate files with the entry Enter notes of up to 32,000 characters. Click here for a file dialog to associate files with the entry.
Getting Started With Apple Telecom Communications kit for your Macintosh computer
K Apple Computer, Inc. © 1996 Apple Computer, Inc. and its licensors. All rights reserved. © 1996 AirGo Communications, Inc. and Dayna Communications, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
C O N T E N T S Communications regulation information vii Preface How to Use This Book xv What this guide contains xvi What you need xvii Introducing the Apple Telecom software xviii Apple Telecom Status features xviii Apple Address Book features xix Apple Fax features xx Chapter 1 Installing Your Hardware 1 Your modem package 2 Where to begin 3 Other items you may need 4 Connecting your GeoPort Telecom Adapter 5 Connecting your internal modem 8 Chapter 2 Installing Your Software 9 Installing the
Chapter 3 Setting Up the Apple Telecom Software 17 Setting up Apple Address Book 18 Starting and configuring for the first time 18 Setting up Apple Fax 21 Starting and configuring for the first time 21 Faxing a document 25 Using Fax Sender Page Setup 26 Selecting Fax Sender from the Chooser 27 Using Fax Sender GX 28 Preparing to receive faxes 30 Chapter 4 Using Apple Telecom Status 31 Introducing Apple Telecom Status 32 Opening Apple Telecom Status 32 Understanding the display 34 Canceling a fax 35 Quitti
Chapter 5 Using Your Modem 37 What modems do 38 Setting up a connection 38 Determining the speed 39 Using the modem control panel 40 Turning the modem on and off (Express Modem only) 41 Choosing the port setting (Apple Serial Modem only) 42 Using the modem settings 43 Using the status display 50 Incoming call management 52 Setting auto-answer at the program level 53 Setting manual answer at the program level 54 Contents v
Appendix A Technical Specifications 55 GeoPort Telecom Adapter, GeoPort Internal Modem, and Express Modem hardware 56 Apple Serial Modem software 57 Express Modem software 59 Appendix B Tips and Troubleshooting 61 Checking the installation 62 Checking the telephone line 62 Verifying that your software is properly installed 64 Common problems 65 Setting up Apple Remote Access 67 Glossary 69 Index 83 Quick Reference Guide 87 vi Contents
Communications regulation information The following information is provided in compliance with US FCC (Federal Communications Commission) and Canadian DOC (Department of Communications) regulations. FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.
If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures: m Turn the television or radio antenna until the interference stops. m Move the computer to one side or the other of the television or radio. m Move the computer farther away from the television or radio. m Plug the computer into an outlet that is on a different circuit from the television or radio.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Information you need in the United States The GeoPort Telecom Adapter and the GeoPort Internal Modem complie with Part 68 of the FCC rules. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, provide this information to your telephone company. m Ringer equivalence number (REN): 0.
If disconnecting the modem eliminates the problem, the modem itself may need service. See the service and support information that came with your Apple product for instructions on how to contact Apple or an Apple-authorized service provider for assistance. If you do not disconnect your modem when it is adversely affecting the telephone line, the telephone company has the right to disconnect your service temporarily until you correct the problem. The telephone company will notify you as soon as possible.
Information you need in Canada The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to a user’s satisfaction. Before installing this equipment, make sure that you are permitted to connect to the facilities of the local telecommunications company.
WARNING Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority or electrician. m Load number: 15 The load number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to the telephone loop that is used by the device, to prevent overloading.
P R E F A C E How to Use This Book This guide provides complete information about connecting your modem hardware and installing and starting to use your Apple Telecom software. It is assumed that you are familiar with basic Macintosh desktop operations. If not, refer to the Macintosh Guide in the Guide h menu (the Guide menu is the one with the question mark icon), or the documentation that came with your computer.
What this guide contains This guide contains five chapters, two appendixes, and a Quick Reference Guide. m Chapter 1 explains how to connect your modem hardware. m Chapter 2 m Chapter 3 m Chapter 4 explains how to install the Apple Telecom software and access the electronic user’s guides. (With Performa computers, Apple Telecom software comes already installed.) explains how to set up and start to use the two main programs of the Apple Telecom software: Apple Address Book and Apple Fax.
What you need To use Apple Telecom you need m System 7.1 or later m one of the following modems (Performa computers already come with one of these modems.) GeoPort/Express Modem family M GeoPort Telecom Adapter M GeoPort Internal Modem M Apple Express Modem Apple Serial Modem family M supported PC Card modem To use the drag and drop capabilities of Apple Telecom you also need m System 7.5 or later, or the Macintosh Drag & Drop extension for System 7.1.
Introducing the Apple Telecom software The Apple Telecom software consists of m A control panel and communications tools specific to your modem hardware m Apple Telecom Status, for providing quick access to Apple Fax and for monitoring fax activity on the modem m Apple Address Book, for creating and recording entries in your own address books and for sending faxes to one or more entries directly from an address book m Apple Fax, for sending, monitoring, and managing faxes The exact components and programs
Apple Address Book features Apple Address Book software allows you to create your own detailed individual, company, and distribution list entries, and to import entries from other programs. Apple Address Book also works together with Apple Fax to initiate a communication directly from an address book entry.
Apple Fax features Apple Fax software supports Group 3 fax send and receive capability. It allows you to convert any Macintosh document to fax format and send it to a dedicated fax machine or to another computer capable of receiving faxes. Features of the Apple Fax program include m V.17, V.29, and V.
