Technical information

You don’t hear the TV, or you hear the radio instead of the TV.
m Make sure you have quit the Apple FM Radio application. To do so, click the FM Radio window to
make it active, then choose Quit from the File menu. (You can watch TV and listen to the radio at
the same time, but the radio sound takes precedence.)
m Be sure the volume on your computer is turned up. To adjust the volume, use the volume button
on the front of the computer, the volume button on the remote control, or the controls in the
Monitors & Sound control panel.
The sound is intermittent or clipped.
m Turn down the volume controls on your video equipment. They may be set too high for the video
input card.
m The voltage output of your video equipment may be too high for the video input card. Therefore,
your video equipment may be sending signals that are too strong for the video input card. Try
connecting different video equipment to the card.
The sound is full of static.
m Adjust the sound controls in the Controls window. (Choose Show Controls Window from the
Windows menu and click the sound icon.)
m Turn up the volume controls on your video equipment.
Unexpected things happen when you try to switch modes using a keyboard shortcut.
m If you can switch between TV and computer using the remote control, but have trouble switching
using the keyboard, check the hot key by choosing Hot Key from the Apple Video Player Setup
menu. Be sure the key combination is not used by one of your other applications. For instance, in
most Macintosh applications x-P sends a document to the printer. On the desktop, x-N creates a
new untitled folder.
You have a cable service and you can’t see any channels above channel 13
(U.S. only).
m Some cable services use HRC cable frequencies instead of standard cable frequencies. If you can’t
receive channels above channel 13, choose Channel Setup from the Apple Video Player Setup menu
and select HRC Cable from the Connection pop-up menu.
Chapter
Twelve
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