Technical information

If none of these solutions works, take the computer or disk drive to your Apple-authorized service
provider to have the disk removed.
You can’t save or copy files onto a floppy disk.
m The disk may be locked. Unlock it by sliding the tab at the corner of the disk so that it covers the
hole.
m The disk may be full. Throw away items on the disk that you no longer need, or save the files on a
different disk.
m The disk may be damaged. Test it with Disk First Aid, following the instructions in “Repairing a
Damaged Hard Disk or Floppy Disk” in Chapter 13.
m The disk drive may be damaged. To see if this is the problem, try saving or copying files onto
another floppy disk. If you are still unsuccessful, the drive may need professional repair. Consult the
service and support information that came with your computer for information on contacting an
Apple-authorized service provider or Apple for further assistance.
After inserting a floppy disk, you see the message, “This is not a Macintosh disk:
Do you want to initialize it?” or “This disk is damaged: Do you want to initialize it?”
m The floppy disk may be new and may not be initialized. If you’re sure the disk has never been used,
click Yes.
s Warning Clicking Yes erases all data that may be on the disk. Therefore, only click Yes if you’re
sure the disk contains no important data. If you’re not sure, click No. s
m The disk may have been formatted for use on DOS/Windows systems, or some other kind of
computer. If so, see the tips that follow.
m Click No in the dialog box asking you if you want to initialize the disk.
m Make sure the PC Exchange control panel is available. (To find PC Exchange, choose Control
Panels in the Apple [K] menu.) Also, make sure PC Exchange is turned on in the Extensions
Manager control panel. For more information about Extensions Manager, see the information
about managing extensions in Mac OS Guide, available in the Guide (h) menu.
Solutions
to Common
Problems
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