Technical information

m Use the application’s Info window to give it more memory. (Select the application’s icon and choose
Get Info from the File menu.) For more information on increasing an application’s memory, see the
topic on memory in Mac OS Guide, available in the Guide (h) menu.
m If the problem occurs when you are trying to print, there may not be enough memory for printing.
Quit other open applications to free up memory.
m If the bomb only occurs in one application, try reinstalling the application from the original disks. If
reinstalling doesn’t solve the problem, contact the manufacturer of the application to see if the
application contains software errors or “bugs” and if it is compatible with the version of system
software you’re using.
m Sometimes incompatible system extensions or control panels can cause system software problems.
Restart while holding down the Shift key; this temporarily turns off all system extensions.
If your computer works normally after you do this, use the Extensions Manager control panel (in the
Control Panels folder available through the Apple [K] menu) to turn on extensions and control
panels one at a time. Restart after you turn on each extension. This procedure should identify
incompatible extensions and control panels. (If you just added new software to your computer, its
system extension is the most probable cause of the problem.) For detailed instructions, see the
information about managing system extensions in Mac OS Guide, available in the Guide (h) menu.
If your computer performs better when a particular extension or control panel is turned off, contact
the software’s manufacturer for information or an upgrade.
Solutions
to Common
Problems
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