User Guide
eMac Repair Extension Program for Video and Power Issues 2
qualies. If the computer does not qualify, contact the customer for resolution.
Note: Some eMac (2005) models were manufactured with serial numbers within the same upper
number ranges noted above, but these models are not covered under the eMac REP for Video
and Power Issues.
The eMac REP covers computers based on their system serial number and the symptoms
diagnosed, not on the serial numbers of the logic boards. All eMac computer serial numbers are
printed inside the optical drive door. You can see this number when you eject the optical drive
tray by pressing the eject key on the keyboard.
Customers are responsible for the repair cost of any damage caused by accident or misuse. For
example, computers that show signs of having been dropped or of liquid spills into the case are
not eligible for the eMac REP.
Customers are also responsible for issues that do not relate directly to the specic logic board
issues covered by this program. For example, if an eMac is taken to an Apple service provider
with a cracked display and a component failure eligible under the program, Apple will cover
the component failure repair, but the cost of replacing the cracked display is the customer’s
responsibility.