Product specifications
Table Of Contents
- Title Page
- Contents
- Chapter 1 Installation Overview 15
- Chapter 2 Installing Software on Interplay Servers 30
- Chapter 3 Installing Software on Interplay Clients 67
- Chapter 4 Installing Optional Software 82
- Chapter 5 Installing and Configuring an Interplay Archive Engine 93
- Chapter 6 Additional Configuration Topics 97
- Chapter G Installing and Configuring the Interplay Streaming Server 108
- Chapter H Workgroups with Multiple ISIS Systems 125
- Appendix A SR2500 Slot Locations 138
- Appendix B Configuring the Copy Provider Server 142
- Appendix C Configuring the Move Provider Server 151
- Appendix D Installing Cards on the Interplay Transfer Server 154
- Appendix E Avid Interplay Port Usage 158
- Symbols and Conventions
- If You Need Help
- Interplay Documentation
- Viewing Help and Documentation on the Interplay Portal
- Avid Training Services
- Installation Overview
- Using the Interplay Installers
- Copying the Interplay Installers to a Server
- Creating a Recovery Image for the AS3000
- Upgrading Your System
- Installation Check Lists
- Set Up and Configure an Avid Shared Storage System
- Network Considerations
- User Names and Passwords Required For Avid Shared Storage and Product Servers
- Required Application Keys
- Installing Software on Interplay Servers
- Selecting the 32-Bit or 64-Bit Version of Avid Service Framework
- Starting the Interplay Server Installer
- Installing Software on the Interplay Engine Server
- Installing Software on the Interplay Transfer Server
- Installing Software on the Media Services and Media Services Provider Servers
- Installing Software on an Avid Interplay Media Indexer Server
- Configuring Media Indexer Servers and Clients
- Installing Software for Interplay Web Services
- Installing the Stream Publish Service and Auto-Publish Support
- Installing Software on Interplay Clients
- Installing Optional Software
- Installing and Configuring an Interplay Archive Engine
- Additional Configuration Topics
- Using Antivirus Software in an Interplay Environment
- Troubleshooting Firewalls and Avid Interplay
- Integration of Journal Data into the Database
- Mounting Workspaces as Drives: Lettered versus Letterless
- Using Time Synchronization in an Avid Interplay Environment
- Installing the Lookup Service on a Separate Server
- Connecting Systems Directly to the Lookup Service
- Installing and Configuring the Interplay Streaming Server
- Interplay Streaming Server and Direct Play of Proxy Media
- Streaming Server Configuration
- Check List for Installing and Configuring the Streaming Server Software
- Upgrading Interplay Stream Server v2.3 or Earlier
- Installing and Configuring the Streaming Server Software
- Uninstalling an Interplay Streaming Server
- Changing the Name of the Interplay Streaming Server
- Changing the Name of the Streaming Server Execution User
- Installing and Configuring an Additional Streaming Server
- Searching for Streamable Master Clips
- Workgroups with Multiple ISIS Systems
- Understanding Multiple ISIS Workgroups
- Check List for Adding Multiple ISIS Systems to a Workgroup
- Requirements for Multiple ISIS Workgroups
- Adding Remote ISIS Systems to ISIS Client Software
- Configuring Media Indexer for Additional ISIS Systems
- Adding Remote ISIS Systems in the Interplay Administrator
- Mounting ISIS Workspaces as UNC Paths
- Working with Media Services and Interplay Transfer in a Multiple ISIS Workgroup
- SR2500 Front View
- SR2500 Slot Locations
- Running the Copy Provider on an SR2500 System
- Copy Provider Configuration on an AS3000
- ISIS Connections and Client Software Installation
- Creating Copy Provider User Accounts for ISIS and Interplay
- Running the Copy Provider on an SR2500 System
- Move Provider Configuration on an AS3000
- ISIS Connections and Client Software Installation
- Creating Move Provider User Accounts for ISIS and Interplay
- Interplay Transfer Server Slot Locations and Network Connections
- Installing Cards in the Interplay Transfer Server
- Index
Troubleshooting Firewalls and Avid Interplay
98
Troubleshooting Firewalls and Avid Interplay
Firewalls on client machines interfere with Avid Interplay’s TCP/IP communications.
Symptoms
• The list of servers does not appear, for example, when you are connecting to a new database.
• Connection establishment to the server fails.
Cause
These problems can be caused by personal firewalls installed on the client machine. A typical
example for such a firewall is ZoneAlarm
®
from ZoneLabs
™
or the Windows XP, Windows
Vista, or Windows 7 firewall.
These applications intercept all outgoing and incoming network traffic and decide whether to let
the traffic go through or block it. The effect is that applications like Avid Interplay fail to connect
to their servers.
Typically when the client looks for available Avid Interplay Engines in the network, no servers
can be retrieved. When the client is looking for servers, a UDP broadcast is sent out on port
8321.
Solution
Usually these personal firewalls can be configured to allow all network traffic for specific
applications. This should be done for Avid Interplay locally or for Internet access depending on
which servers Avid Interplay should connect to.
For information about ports used by Avid Interplay, see “Avid Interplay Port Usage” in the
Interplay Help and the Interplay Software Installation and Configuration Guide.
Integration of Journal Data into the Database
The Interplay Engine database consists of a core database store and a single permanent journal
file. The journal file holds the current binary data changes that are not yet written through to the
core database. The core database and the journal file are both contained in the _Database folder.
n
Prior to Interplay version 2.1, the Interplay Engine created multiple journal files, and it was
important for administrators to monitor the number of journal files created. This monitoring is
not needed for Interplay version 2.1 and higher.