User Guide Part 3

DRAFT
Appendix C Safety, Handling, & Support 142
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Legal notices, license, and regulatory marks
To copy the serial number and other identiers, touch and hold the identier until Copy appears.
To help Apple improve products and services, iPhone sends diagnostic and usage data. This data
does not personally identify you but may include location information.
View or turn o diagnostic information: Go to Settings > General > About > Diagnostics &
Usage.
Software Update
Software Update lets you download and install iOS updates from Apple.
Update to the latest iOS version: Go to Settings > General > Software Update.
If a newer version of iOS is available, follow the onscreen instructions to download and install it.
“Wrong Passcode” or “iPhone is disabled” appears
If you forget your passcode or iPhone displays an alert that it is disabled, see “iOS: Wrong
passcode results in red disabled screen” at support.apple.com/kb/HT1212.
“This accessory is not supported by iPhone” appears
The accessory you attached may not work with iPhone. Make sure the USB cable and connectors
are free of debris, and refer to the documentation that came with the accessory.
Can’t view email attachments
If iPhone can’t view email attachments, try the following:
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View an attached le: Tap the attachment to open it in Quick Look. You may need to wait while
it downloads before viewing.
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Save an attached photo or video: Tap the attachment to open it in Quick Look. You may need to
wait while it downloads before viewing.
Quick Look supports the following document types:
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.doc, .docx—Microsoft Word
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.htm, .html—webpage
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.key—Keynote
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.numbers—Numbers
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.pages—Pages
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.pdf—Preview, Adobe Acrobat
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.ppt, .pptx—Microsoft PowerPoint
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.rtf—Rich Text Format
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.txt—text
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.vcf—contact information
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.xls, .xlsx—Microsoft Excel
For additional troubleshooting information, go to www.apple.com/support/iphone.
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