3
Table Of Contents
- Compressor 3 User Manual
- Contents
- Welcome to Compressor
- Getting Started Quickly
- Ways to Use Compressor
- The Basic Transcoding Workflow
- The Compressor Interface
- Setting Compressor Preferences
- Importing Source Media Files
- Creating, Previewing, and Modifying Settings
- Finalizing Jobs and Submitting Batches
- Creating AIFF Files
- Creating Dolby Digital Professional Output Files
- About the Dolby Digital Professional Encoder Pane
- General Information About Creating Dolby Digital Professional Files
- Converting Stereo Audio Files to Dolby Digital Professional Format
- Assigning Files to Surround Sound Channels (Manual Method)
- Assigning Files to Surround Sound Channels (Automatic Methods)
- Assigning Files to Surround Sound Channels with Droplets
- Options for Spatial Mixing
- Creating DV Stream Output Files
- Creating H.264 for Apple Devices Output Files
- Creating H.264 for DVD Studio Pro Output Files
- Creating H.264 for Blu-ray Disc
- Creating Image Sequence Files
- Creating MP3 Output Files
- Creating MPEG-1 Output Files
- Common Uses for MPEG-1
- MPEG-1 Specifications
- About the MPEG-1 Encoder Pane
- About the MPEG-1 Video Tab
- About the MPEG-1 Audio Tab
- About System and Elementary Streams
- MPEG-1 Transcoding Workflow
- Configuring the MPEG-1 File Format for Web Use
- Configuring the MPEG-1 File Format for DVD Use
- Creating the MPEG-1 Video for DVD Setting
- Creating the MPEG-1 Audio for DVD Setting
- Optional—Creating an MPEG-1 for DVD Group and Destination
- Creating MPEG-2 Output Files
- Creating MPEG-4 Output Files
- About MPEG-4 Part 2
- About the MPEG-4 Part 2 Encoder Pane
- Using Default MPEG-4 Part 2 Settings
- Customizing MPEG-4 Part 2 Settings
- Audio Podcasting Workflow
- Stage 1: Configuring the MPEG-4 Output for Audio-Only Output
- Stage 2: Including Podcasting Information
- Stage 3: Applying the Setting to a Source Media File’s Target
- Stage 4: Entering Annotations for the Output Media File
- Stage 5: Creating and Configuring Markers for the Output Media File
- Stage 6: Submitting the Job and Verifying the Output Media File
- Adding Additional Settings and Presets
- Creating QuickTime Movie Output Files
- Creating QuickTime Export Component Files
- Adding Filters to a Setting
- Working with Frame Controls
- Adding Geometry Settings
- Adding Actions
- Using the Preview Window
- Creating and Changing Destinations
- Using Droplets
- Appendix A: Keyboard Shortcuts
- Appendix B: Solving Problems
- Resources for Solving Problems
- Solutions to Common Problems
- Exporting from Final Cut Pro and Distributed Processing
- QuickTime Reference Movies
- Cluster Settings for Extended Transcoding Sessions
- Cleaning Up Cluster Storage
- Using Apple Qmaster with an NFS Server
- Apple Qmaster Distributed Processing and Xsan
- Compressor Command-Line Usage Requires Login
- Create Blu-ray Disc Job Action
- Contacting AppleCare Support
- Appendix C: Using the Command Line
- Installing Apple Qmaster from the Command Line
- Using the Command Line for Distributed Processing
- Using Scripts to Run Apple Qmaster, Compressor, and Batch Monitor
Contacting AppleCare Support
Information about the support options available from Apple is included in your
Final Cut Studio package. Several levels of support are available.
Whatever your issue, it’s a good idea to have the following information immediately
available when you contact Apple for support. The more of this information you have to
give to the support agents, the faster they will be able to address your issue.
• The Support ID number found on the back of the Installing Your Software booklet that
came with Final Cut Studio.
Note: The 11-digit Support ID number is different from the product serial number used
to install Final Cut Studio.
• The version of Mac OS X you have installed. This information can be viewed by choosing
About This Mac from the Apple menu.
• The version of Compressor you have installed, including updates if applicable. The
version number can be viewed by choosing Compressor > About Compressor.
• The model of computer you are using.
• The amount of RAM installed in your computer, and how much is available to
Compressor. You can find out how much RAM is installed by choosing About This Mac
from the Apple menu.
• What other third-party hardware is connected to or installed in the computer, and who
the manufacturers are. Include hard disks, graphics cards, and so on.
• Any third-party plug-ins or other software installed along with Compressor.
In certain support situations, AppleCare may require information about both your
computer and how this particular application is configured. Choosing Help > Create
Support Profile creates a file that contains the necessary information and can be emailed
to AppleCare. You would not normally use this feature unless directed to by an AppleCare
representative.
AppleCare Support can be reached online at http://www.apple.com/support/compressor.
There is also an item in the Help menu that will take you directly to the AppleCare website.
To go to the AppleCare website from within Compressor
µ
Choose Help > Compressor Support.
358 Appendix B Solving Problems