User`s manual

A message appears, “This monitor is not supported by this version of the
Apple Displays software.”
m Make sure you have i nstalled the Apple Displays software that came with
your monitor. See Chapter 2, “Installing and Using Apple Displays
Software,” for more infor mation.
A message appears, “AppleVision failed to load,” followed by an error code.
m Make sure you’ve plugged the monitor connector and ADB connector on
th e monitor cable into the cor rect ports. You may have plugged th em into
th e wrong por ts by mistake. See “Connecting the Monitor Cable to a Mac
OS–Based Computer” in Chapter 1 for more infor mation.
m Make sure your video card suppor ts the ColorSync Display. See the manual
that came with your video card or computer.
m Some viruses ca n cause problems with the Apple Displays software. Make
sure you regularly scan your computer for viruses.
m If Apple Displays software is installed a nd you start up your computer
holdi ng the Shift key down, th e Display Enabler extension will not load
and the software will not run. Restar t your computer without disabli ng
extensions to use the Apple Displays software.
m If none of th e suggestions solves the problem, reinstall the Apple Displays
software.
The Monitors & Sound control panel opens, but does not include the Geometry or
Color button.
m Make sure the ADB connector on the monitor cable is plugged directly into
your computer’s ADB port.
m Reinstall the software that came with your monitor. See Chapter 2,
“Installing and Using Apple Displays Software,” for more i nformation.
ColorSync Profile files are not updated when ColorSync software is installed.
m Out-of-date profiles i n the ColorSync Profiles folder are not removed
automatically. If you want to remove a ColorSync profile, you must do so
manually. See Appendix A, “Using ColorSync Software,” for more
information about ColorSync software.
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Tips and Troubleshooting