Specifications
Troubleshooting Symptom Charts/Error Messages - 12
5A-5D SERVICE 1 Replace bubble-jet head unit.
Error 5A Black bubble-jet head unit
Error 5B Cyan bubble-jet head unit
Error 5C Magenta bubble-jet head unit
Error 5D Yellow bubble-jet head unit
2 Return printer to Apple for service.
5E SERVICE 1 Unlock carriage lock lever located under printer cover.
2 Check carriage for binding. Perform “Print Head Gap” in the
Adjustments chapter (international repairers only).
3 Replace carriage drive motor (international repairers only).
4 Replace logic board (international repairers only) or return
printer to Apple for service.