Specifications

Troubleshooting Symptom Charts /Paper - 4
Paper
Paper sticks together 1 Remove excess sheets from paper tray.
2 Use specified media only.
3 Check that settings in Page Setup menu are correct.
Paper skews 1 Remove excess sheets from paper tray.
2 Use specified media only.
3 Stack paper flush against left side of paper tray and adjust
paper guide.
4 Check rollers. Clean or replace if necessary (international
repairers only).
Paper jams and
printer displays
“13 CHECK PAPER”
error code
Remove paper from tray and press On Line key. If jammed paper
does not eject, carefully remove it by hand.