Specifications

Troubleshooting Symptom Charts/Miscellaneous - 7
Scanning program
crashes during
middle of scanning
operation, or
computer hangs
1 Verify version of scanner application software.
2 Verify that scanner driver is present.
3 Verify version of scanner driver.
4 Check SCSI connection.
5 Verify that host computer has enough memory.
6 Verify that system software is version 7.0 or above.
7 Verify SCSI ID of scanner.
8 Verify scanner SCSI termination.
9 Turn on scanner and reboot computer.
10 Replace logic board.
Fluorescent lamp
won’t light or is dim
1 Check lamp holder connector.
2 Check that label of fluorescent lamp faces down into lamp
holder.
3 Replace lamp.
4 Replace flexible cable.
5 Replace optical assembly.
6 Replace logic board.