User manual

98.05.08.09.00
Color LaserWriter 12/600 PS Troubleshooting 2–29
Flowchart F
The printer comes ready and
prints the startup page(s) okay,
but there is a problem printing
from the host computer.
Is the size
and type of paper the
same as what the startup
page printed on?
YES NO
If you have a PowerBook, connect it to
the printer and issue a Print Window
command from the Finder (the last item
in the File menu). If this prints, then the
problem is external to the printer, in
either networking connections or host
software.
To test the printer's ability to image a
memory-intensive page from a source
application, print page 1 of this manual.
Refer to the following chapters in the
Color LaserWriter 12/600 PS User Guide
(an Adobe Acrobat version is provided
on Service Source).
Chapter 2: Setting Up the Printer for
Macintosh Users
Chapter 3: Setting Up the Printer for
Windows and NetWare Users
Chapter 4: Setting Up the Printer for
UNIX Users
If you continue to experience problems,
call Apple Technical Assistance Center.
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For optimum color quality on legal-size
paper you must upgrade RAM to 16 MB.
You cannot print onto envelopes.
You cannot print onto paper narrower
than 7.16" (182 mm).
Load letterhead face-up in the cassette
and face-down on the multipurpose tray.
You can use only transparencies that
are designed for this printer. You must
load them onto the multipurpose tray
with the white bands at the leading edge
and to the left.