User manual

98.05.08.09.00
Color LaserWriter 12/600 PS Troubleshooting 2–24
Flowchart A
YES
NO
NO
YES
YES
Do any
fans/motors/LEDs
come on indicating that power
is getting into the
printer?
Switch on the printer.
Does the
ready light illuminate
steadily after 3-4 minutes?
Are the
paper-out and paper-
jam lights flashing?
See "POST"
in this chapter.
Did the printer print
the startup page(s)?
Is the
print quality of the
page okay?
NO
YES
YES
NO
Are any of
the secondary lights
illuminating or
flashing?
YES
Does the printer
print correctly from
a host computer?
YES
If you are having a problem
that is not addressed in this
flowchart, go to the "Symptom-
Driven Troubleshooting"
section of this chapter.
START
Go to Flowchart C
Go to Flowchart B
Go to Flowchart D
NO
Go to Flowchart E
NO
See the "Symptom-Driven
Troubleshooting" section
of this chapter.
NO
Go to Flowchart F
FINISH
E