Instructions

Table Of Contents

1.3. “Apple” means Apple Distribution International Limited (or its appointed agents) who distribute,

sell and administer this Policy and who handle claims and complaints on AIG’s behalf.

1.4. “Apple Authorised Service Provider” means a third-party service provider appointed as Apple’s

agent to handle claims on AIG’s behalf. A list of these providers can be found through

locate.apple.com/ie/en.

1.5. “Apple Authorised Reseller” means a third party authorised by Apple to distribute this Policy at

the same time as selling or leasing You Your Covered Equipment.

1.6. “AppleCare+ Details” means the support website

apple.com/legal/sales-support/applecare/applecareplus.

1.7. “Apple Limited Warranty” means the voluntary manufacturer’s warranty provided by Apple (under

separate terms of service) to purchasers or lessees of Covered Equipment, which provides

benefits that are in addition to, and not instead of, rights provided by consumer law.

1.8. “Arrears Notice" means the notice that a Payment Plan Provider issues to You notifying You that

You have failed to pay an Instalment and/or that You are in default under the Payment Plan

Agreement for failure to pay Instalments.

1.9. “Battery Depletion” means, in relation to Covered Equipment which use an integrated

rechargeable battery, when the capacity of such Covered Equipment’s battery to hold an

electrical charge is less than eighty percent (80%) of its original specification.

1.10. “Beats” means Beats Electronics LLC (a/k/a Beats by Dr. Dre), a subsidiary of Apple Inc.

producing audio products, including certain Covered Equipment under the Beats brand name.

1.11. “Business Customer” means a customer who has registered for and purchased their Covered

Equipment through the Apple business online store.

1.12. “Consumer Software” means the operating software (“OS”) of the Covered Equipment, software

applications that are pre-installed on the Covered Equipment, and Apple- or Beats-branded

applications that are subsequently installed on the Covered Equipment, which may vary from time

to time.

1.13. “Coverage Period” means the period set out in clause 3.1.

1.14. “Covered Equipment” means the Apple TV, Apple Watch, HomePod, iPad (including iPad Input

Devices), iPhone, iPod, or Apple- or Beats-branded headphones identified by the product serial

number shown on Your POC certificate (or in the case of an iPad Input Device as evidenced by

Your proof of purchase), as well as the original accessories supplied in the same box. The

Covered Equipment must have been purchased or leased as new from Apple or an Apple

Authorised Reseller no more than sixty (60) days before the date You purchase this Policy or,

where legal ownership of the Covered Equipment has been transferred to You, the Policy must

have been transferred to You pursuant to clause 11 of this Policy.

1.15. “Hardware Coverage” means the cover providing for repair or replacement of Your Covered

Equipment due to events of Accidental Damage and Battery Depletion.

1.16. “Insurance Tax” means the following duties/levies which are payable at the rates applicable on

the date of purchase of the Policy, which are:

(a) Irish Stamp Duty €1 per non-life insurance contract;

(b) Government Levy (3% on non-life insurance contracts); and