User`s guide

Troubleshooting Downloading Setup Parameters and Replacing the CRT/Video
Downloading Setup Parameters and
Replacing the CRT/Video Board*
* Important: Some countries do not support replacement of the
CRT/video board. Check the service strategy in your region before
continuing this procedure.
Caution: Before removing a defective CRT/video board, check the
monitor serial number. If the number is between SG522xxxxxx
and SG536xxxxxx, contact Apple Technical Support (1-800-
919-2775, option 6) to expedite replacement of the unit. If the
serial number is outside of that range, you must download the
display parameter settings before removing the CRT/video board.
The following steps show the procedure for
• Creating (downloading) a parameter settings file
• Duplicating the parameter settings file
• Replacing the CRT/video board
• Writing (uploading) the display parameters
Important: When you connect the monitor to a computer, be sure
to connect the ADB cable from the monitor’s video cable to the ADB
port on the computer.
Download Parameter Settings
1 With the power off, install the jumper (from kit part
number 076-0529) in connector BV1 (next to the BV2
ribbon cable) on the right side of the CRT/video board.
2 Turn on the computer and the monitor.
3 Copy the application called Display Service Utility (inside
the Diagnostics Utilities folder on the Service Source
Companion CD) to the desktop.
4 Open the copy of the DSU and select AppleVision 1710/
1710AV pattern selections.
5 To download parameters from the CRT/video board, click
Create File. A message appears explaining that the process
will take about 3 minutes.
6 When the message disappears, a new file called Parameter
Settings 1710 is created on the same level as the Display
Service Utility application.
Caution: To avoid loss of data, do not move or rename the
Parameter Settings file.
BV1