User`s guide

Troubleshooting Symptom Charts/Miscellaneous - 10
While in sleep mode,
power indicator light
randomly flashes and
monitor powers up
and shuts down every
few seconds;
speakers may emit
clicking sound
1 Check computer or video card. Some AppleVision 1710AV
displays may not function as intended while in Energy Saver
mode when connected to a Power Macintosh 7200, 7500,
8500, or 9500 computer or some third-party video cards.
2 Check monitor serial number
• If the number is between SG522xxxxxx and
SG536xxxxxx, turn energy saver off and use Sleep or Shut
Down option under Special menu instead. Contact Apple
Technical Support (1-800-919-2775, option 6) to
expedite replacement of the unit.
• If the number is SG537xxxxxx or greater, the display
should function normally in Energy Saver mode.
Moving and clicking a
Logitech mouse has no
effect on screen, but
keyboard input is
accepted
Some models of Logitech mice are incompatible with this display.
Refer customers to Logitech for information on mouse
compatibility and upgrades. The display is not at fault; do not
replace it.
Suspected hardware
problem because
checking cable
connections, power,
AppleVision
software, and other
front-of-screen
cures did not solve
problem
Refer to “Diagnosing a Suspected Hardware Problem” in this
chapter.
Thin horizontal lines
on screen
Displays larger than 15 inches with tron-style CRTs typically
have two wires, each about one-quarter to one-third of the way
from the top and bottom of the display image. These supporting
wires, which are thinner than a human hair, stabilize the
aperture grill against shocks. The lines are common to all tron-
style displays and are not screen defects. The lines cannot be
adjusted out or eliminated by repairing or replacing modules in
the display.