User Guide

Contacting AppleCare Support

Information about the support options available from Apple is included in your

Aperture box. Several levels of support are available.

Whatever your issue, it’s a good idea to have the following information immediately

available when you contact Apple for support. The more of this information you have

to give the support agents, the faster they will be able to address your issue.

The Aperture Support ID number found on the front of this document.

Note:

The 11-digit Support ID number is different from the product serial number

used to install Aperture.

The version of Mac OS X you have installed. To find the version of Mac OS X, choose

Apple menu > About This Mac.

The version of Aperture you have a question about. To find the Aperture version on

your computer, choose Aperture > About Aperture.

The model of computer you are using.

The amount of RAM installed in your computer. To find out how much RAM your

computer has, choose Apple menu > About This Mac.

What other third-party hardware is connected to or installed in your computer, and

who the manufacturers are. Include hard drives, graphics cards, and so on.

AppleCare Support can be reached online at http://www.apple.com/support. You can

view specific information about Aperture support by clicking the Aperture link.

To go to the Aperture Support website from within Aperture:

Choose Help > Aperture Support.

Apple, the Apple logo, Mac, Macintosh, Mac OS, and Panther are trademarks of Apple Computer, Inc.,

registered in the U.S. and other countries. Aperture and Tiger are trademarks of Apple Computer, Inc.

AppleCare is a service mark of Apple Computer, Inc., registered in the U.S. and other countries.

Intel and Intel Core are trademarks of Intel Corp. in the U.S. and other countries.PowerPC and the

PowerPC logo are trademarks of International Business Machines Corporation, used under license therefrom.