User's Guide

NAV TITLE: Restore all content from a backup
Restore all content to iPad from a backup
You can restore content and settings from a backup.
If you’re asked to enter your passcode and you’ve forgotten it, see Reset the passcode. If you’re
asked to enter your Apple ID password and you’ve forgotten it, see the Recover your Apple ID
website.
Erase then restore iPad from a backup
Important: You must first create a backup of your iPad. See
Back up iPad using iCloud or iTunes.
1.
Go to Settings
> General > Reset.
2.
Tap Erase All Content and Settings.
3.
Follow the setup assistant when iPad restarts.
The setup assistant gives you the option to restore iPad from an iCloud or iTunes backup.
(See Turn on and set up iPad.)
Restore iPad from an iTunes backup
Important: You must first create a backup of your iPad in iTunes. See
Back up iPad using iCloud or iTunes.
1.
Connect iPad to the computer you normally back up to.
2.
Open iTunes on the computer, then in iTunes choose File > Devices > Restore from Backup.
See the Apple Support articles Restore your iPhone, iPad, or iPod touch from a backup and If
you can’t update or restore your iPhone, iPad, or iPod touch. For more information about iTunes,
refer to the Help in the app.
NAV TITLE: Restore purchased and deleted items
Restore purchased and deleted items to iPad
You can redownload items from the App Store, Book Store, and iTunes Store without
repurchasing them. If you’re part of a Family Sharing group, you can download items purchased
by other family members, too. To restore purchases that aren’t on your iPad, see the Apple
Support article Redownload apps, music, movies, TV shows, and books from the App Store,
iTunes Store, and Apple Books.
You can also recover recently deleted email, photos, notes, and voice memos.
APPLE CONFIDENTIAL - NEED TO KNOW - iPAD USER GUIDE
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